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Airfoillabs Serial number does not activate program

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I purchased Airfoillabs King Air 35 v 1.3 but when I enter the serial number I was given I receive a message that "Activation failed  Be sure you have the correct serial number." There is one entry that could be a zero or an O.  I tried with both and neither works.  How can I obtain a fresh serial number? 

8 hours ago, Army said:

I purchased Airfoillabs King Air 35 v 1.3 but when I enter the serial number I was given I receive a message that "Activation failed  Be sure you have the correct serial number." There is one entry that could be a zero or an O.  I tried with both and neither works.  How can I obtain a fresh serial number? 

Try the Airfoillabs support page.

https://www.airfoillabs.com/bug-reports

 

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