GTN 750 CTD w/ atioglxx.dll 26.20.13003.1007

[rejones 0]

Just bought RXP GTN 750 but can not complete a flight with the GTN installed. Tried the default KA C60B and the Airfoillabs King Air 350.

Xplane 11 will lockup after about an hour.

System Specs

Windows 7 ultimate

CPU Type
AMD FX(tm)-8350 Eight-Core Processor

System Memory
24 GB

Graphics Chipset
AMD Radeon (TM) R9 380 Series Memory Size
4096 MB

Error log

Faulting application name: GTN Simulator.exe, version: 6.62.0.0, time stamp: 0x5cfae96b
Faulting module name: atioglxx.dll, version: 26.20.13003.1007, time stamp: 0x5d78189d
Exception code: 0xc0000005
Fault offset: 0x027490ae
Faulting process id: 0x9f0
Faulting application start time: 0x01d579769ccdfe62
Faulting application path: C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe
Faulting module path: C:\Windows\system32\atioglxx.dll
Report Id: 9425de99-e56a-11e9-a733-d017c288d0f6

 

 

 

[RXP 2,338]

13 hours ago, rejones said:

Faulting module name: atioglxx.dll, version: 26.20.13003.1007, time stamp: 0x5d78189d

Hi,

the point of failure is the AMD driver which is trying at some point in time to read or write a memory address it is not allowed to (could be freed memory - most likely - or protected memory).

I'd suggest you roll back to an older driver and compare.

 

Searching online leads to a number of other reports of sudden CTD like yours:

Battlefield V (in French):
https://answers.ea.com/t5/Problemes-techniques/crash-de-bf5-en-jeux-ou-sur-le-menu/td-p/8223448

Cathedral of Attnam:
https://attnam.com/posts/29999

 

 

[rejones 0]

5 hours ago, RXP said:

Hi,

the point of failure is the AMD driver which is trying at some point in time to read or write a memory address it is not allowed to (could be freed memory - most likely - or protected memory).

I'd suggest you roll back to an older driver and compare.

 

Searching online leads to a number of other reports of sudden CTD like yours:

Battlefield V (in French):
https://answers.ea.com/t5/Problemes-techniques/crash-de-bf5-en-jeux-ou-sur-le-menu/td-p/8223448

Cathedral of Attnam:
https://attnam.com/posts/29999

 

 

Thank you for the reply but i can not read the content of the links because i only speak and read English. Before I posted i did search the forum and

did find this old thread but i isn't the same problem, but does involve the same error. It seems that it was never resolved, or was with a GTN update

or a driver update. I will do some more trouble shooting and see what i can come up with.

Thanks

RJ

Edited October 3, 2019 by rejones

[RXP 2,338]

This discussion is unrelated (not the same error type).

I'd suggest you roll back the driver first.

Then, you might want to read the troubleshooting chapter of the RXP GTN User's Manual and manually configure the debug settings  in the ini file, especially the one dedicated to the 'graphics':

DebugValue = 1 

1: enable Video Card Driver debug logs.


 

When enable the rxpGtnSim.dll.log file will include any fault the video card driver is willing to tell us.

[rejones 0]

Rolling back the video driver did the trick,,thanks