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BillCusick

Access to PMDG Support

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Hi Guys...

I realise that this is only a User to User forum - but I'm hoping that someone has access to PMDG who can help me....

"Welcome to the PMDG Support Portal! 'To submit a new ticket or view your previous tickets you must be registered and logged via the buttons in the upper right corner of the screen.'

I cannot register - I am already on the system since 2017. My original email address in no longer available to me - and any replies addressed to me are not forwarded on. It is therefore of no use - any reply will not be accessible.

I cannot change my login details
I am trying to buy the NGXu for P3d v4.5

How can I get a confirmation email when my 'old' email address is no longer available to me ?
How do I change it without logging in ?

I cannot find any way to log in - my previous account details/username are no use - any confirmation email will go to an address which is inaccessible to me.

Please, can someone help ?


Is there a 'Contact us' link that I've missed ?
How can I submit a support ticket without logging in ?

Searching the portal does not answer my query 'change my email address'.....

If anybody here has access to PMDG, I can send a private message with my current, working, email addy.
I'm ready to give up....

Edit...I've also posted succesfully on their internal new forum. Hope somebody can assist.

Thanks
Regards
Bill

 

 

Edited by BillCusick

0.9nm SW R03 EGOW

i7-3770K 4.2GHz, 16GB, GTX 970 4GB, Win 7 64bit, Dell U3011, CH Yoke & Pedals, T.16000M
Horizon GenX UK, UK2000 EGGP & EGCC, AeroSoft Gibraltar, FS Commander 9.5
FSL A320X, 737NGX/A318/A319/A320/A321/A2A Cherokee/JF Hawk T1/Dino's EF2000/Iris Grob Tutor
Racal European Approach Plates (4 vols). Too many UK/European Charts

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Why not register on the PMDG forum and post your inquiry there?


Glenn Wilkinson

dk1xTfc.jpg                                      28.jpg

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Thanks, Glenn - I've done that - n/r as yet.

Most frustrating - I want to fly that bird in v4.5 !

Regards

Bill Cusick

Edited by BillCusick
add name...

0.9nm SW R03 EGOW

i7-3770K 4.2GHz, 16GB, GTX 970 4GB, Win 7 64bit, Dell U3011, CH Yoke & Pedals, T.16000M
Horizon GenX UK, UK2000 EGGP & EGCC, AeroSoft Gibraltar, FS Commander 9.5
FSL A320X, 737NGX/A318/A319/A320/A321/A2A Cherokee/JF Hawk T1/Dino's EF2000/Iris Grob Tutor
Racal European Approach Plates (4 vols). Too many UK/European Charts

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