I just acquired the reality XP gtn750. When I install the Garmin trainers it ends with a crash log window indicating the closure of the software due to a crash. Therefore it does not recognize the database and can be used. Several uninstall and reinstall were performed with the same message and therefore sent the crash report to the developers. Please inform me of the procedure to follow. Cordially.

 

 

Edited January 9, 20206 yr by RXP

Hi,

Do you mean during installation, the RXP installer downloads the Garmin Trainer, then runs it. Thereafter the Garmin installer downloads the individual components it fails on the 'database' component?

Have you noticed the topmost pinned topic in this forum:

What about manually installing the DB first from the links provided?

16 hours ago, RXP said:

Hi,

Do you mean during installation, the RXP installer downloads the Garmin Trainer, then runs it. Thereafter the Garmin installer downloads the individual components it fails on the 'database' component?

Have you noticed the topmost pinned topic in this forum:

What about manually installing the DB first from the links provided?

Thanks, I managed to install the GTN750 without crash. The screen remains black impossible to light on all planes! what should I do? Thanks

Thanks, I managed to install the GTN750 without crash. The screen remains black impossible to light on all planes! what should I do? Thanks

Can you share what was the issue preventing installation and what you've done to solve it? This will help others in the future searching the forum!

As for the 'black screen' problem, I'd suggest you follow up in this discussion instead:

Please make sure to post the content of the RXP log files there.