February 3, 20206 yr I have been using and opening this program for several months without issue. I have everything set up so I don't open the program often but suddenly every time I do open the program to check for updates or possibly make some changes I am asked to register, which of course I did when I bought it. I went through the registration again and it was accepted but when I open the program I am again prompted to register. The only change I have made in recent weeks is I bought an upgrade to Seattle airports from Drzeweicki but I don't know how that would be related to the issue. Based on forum searches I have confirmed several things such as, UAC set to never; program added to exceptions folder for anti-virus; running as administrator; allow full control set for everything under the program/properties/security tab. Any ideas? Thanks. Bob Koehler KSTL
February 3, 20206 yr You best ask REX support ... 5950x3d 5.4-5.7 GHz - Asus ROG 870 Crosshair Apex - GSkill Neo 2x 24 Gb 6000 mhz / cas 26 - MSI RTX 5090 Gaming Trio OC - 1x SSD M2 6000 2TB - 1x SSD M2 2800/1800 1Tb - Corsair 5400 case - Corsair 360 liquid cooling set - 3x 75’ TCL tv. 13600 6 cores @ 5.1 GHz / 8 cores @ 4.0 GHz (hypterthreading on) - Asus ROG Strix Gaming D - GSkill Trident 4x Gb 3200 MHz cas 15 - Asus TUF RTX 4080 16 Gb - 1x SSD M2 2800/1800 2TB - 2x Sata 600 SSD 500 Mb - Corsair D4000 Airflow case - NXT Krajen Z63 AIO liquide cooling - FOV : 200 degrees My flightsim vids : https://www.youtube.com/user/fswidesim/videos?shelf_id=0&sort=dd&view=0
February 3, 20206 yr Author I did submit a ticket and they gave me a link to do a reinstall to fix a potentially corrupted data file. I will report back and hopefully it will do the trick and possibly help others if they experience the same problem.
February 4, 20206 yr Author Follow up......Rex sent me a link to reinstall the program and it seems to be working perfectly now. Fast customer service and problem solved!
Archived
This topic is now archived and is closed to further replies.