March 2, 20206 yr Dear all, I dont know exactly from when the problem occurs, but since begining of the year, it is simply impossible to make a fly with the GNS530. The final result depends of the plane, with an A2A plane (V35 for exemple), the GNS freeze but the simulator still working, or the simulator crashes with the FlySimWare Falcon 50 (dual 530). I have reinstalled my RXP product with the last version this week, but still crashing. In the Event viewer, I get the two RXP crash : Faulting application name: G530SIM.exe, version: 0.0.0.0, time stamp: 0x4bff0a69 Faulting module name: KRNLSIM.dll, version: 0.0.0.0, time stamp: 0x4bff0a8e Exception code: 0xc0000005 Fault offset: 0x000378f8 Faulting process id: 0x1adc Faulting application start time: 0x01d5f0386a6bc795 Faulting application path: C:\Program Files (x86)\Garmin\GNS Trainer\GNS\G530SIM.exe Faulting module path: C:\Program Files (x86)\Garmin\GNS Trainer\GNS\KRNLSIM.dll Report Id: 7bdcc52d-cc96-407e-a27b-ecb81cd77521 Faulting package full name: Faulting package-relative application ID: Im using a cloud PC to enjoy my simulator, thats why I m on windows datacenter 2016 (equivalent to W10). During the last flight, followings addons were used : Prepar3d v4.4 REX Sky Force 3d ASV4 Flysimware falcon 50 T/O from Orbs KTEX All externals .exe were lunch as administrator, gnssim.exe also. If you have any suggest ... Best Regards Cyril
March 2, 20206 yr Hi, Thank you for the information. We'll investigate the report and keep you posted.
March 2, 20206 yr 9 hours ago, cygair said: Im using a cloud PC to enjoy my simulator, thats why I m on windows datacenter 2016 (equivalent to W10). Hi, Can you please detail a little bit more what do you mean with "a cloud PC"? 9 hours ago, cygair said: All externals .exe were lunch as administrator, gnssim.exe also. Can you please explain what do you mean by "launching gnssim.exe"? Edited March 2, 20206 yr by RXP
March 2, 20206 yr Author 4 hours ago, RXP said: Hi, Can you please detail a little bit more what do you mean with "a cloud PC"? Can you please explain what do you mean by "launching gnssim.exe"? Hi, A cloud pc is a computer hosted in the cloud like paperspace that I rent with an hourly fees. For "laucnhing gnssim" I had just specified to windows to run this exe as an admin. And, in this configuration, the products were runs normally for many month. It's only from the end of 2019 (october) that I have this issue.
March 2, 20206 yr Author Please find the WER report below : Version=1 EventType=APPCRASH EventTime=132275922093395463 ReportType=2 Consent=1 UploadTime=132275922095530913 ReportIdentifier=52573364-5c33-11ea-8503-b69abe601c04 IntegratorReportIdentifier=e240ae8b-d05d-476b-b445-0601c2a73391 WOW64=1 NsAppName=G530SIM.exe AppSessionGuid=0000324c-0001-01a6-0624-136a38f0d501 TargetAppId=W:00005378b64e8b0db9ab27076f68aac0799000000904!0000f1986c70cd00775a1680ce0d092f33c1b9ba56f5!G530SIM.exe TargetAppVer=2010//05//28:00:12:25!ef2d5!G530SIM.exe BootId=4294967295 Response.BucketId=4d0ee12a9abf252ff9e7c755434c8b4c Response.BucketTable=1 Response.LegacyBucketId=1922795562 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=G530SIM.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=4bff0a69 Sig[3].Name=Fault Module Name Sig[3].Value=KRNLSIM.dll Sig[4].Name=Fault Module Version Sig[4].Value=0.0.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=4bff0a8e Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=00037807 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.14393.2.0.0.400.8 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=2beb DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=938e DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=938e8659498dcde4b50b81de4c59f492 UI[2]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\G530SIM.exe UI[3]=G530SIM.exe has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\G530SIM.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll LoadedModule[4]=C:\Windows\system32\apphelp.dll LoadedModule[5]=C:\Windows\AppPatch\AcGenral.DLL LoadedModule[6]=C:\Windows\System32\msvcrt.dll LoadedModule[7]=C:\Windows\System32\sechost.dll LoadedModule[8]=C:\Windows\System32\RPCRT4.dll LoadedModule[9]=C:\Windows\System32\SspiCli.dll LoadedModule[10]=C:\Windows\System32\CRYPTBASE.dll LoadedModule[11]=C:\Windows\System32\bcryptPrimitives.dll LoadedModule[12]=C:\Windows\System32\SHLWAPI.dll LoadedModule[13]=C:\Windows\System32\combase.dll LoadedModule[14]=C:\Windows\System32\ucrtbase.dll LoadedModule[15]=C:\Windows\System32\GDI32.dll LoadedModule[16]=C:\Windows\System32\gdi32full.dll LoadedModule[17]=C:\Windows\System32\USER32.dll LoadedModule[18]=C:\Windows\System32\win32u.dll LoadedModule[19]=C:\Windows\System32\ole32.dll LoadedModule[20]=C:\Windows\System32\OLEAUT32.dll LoadedModule[21]=C:\Windows\System32\msvcp_win.dll LoadedModule[22]=C:\Windows\System32\SHELL32.dll LoadedModule[23]=C:\Windows\System32\cfgmgr32.dll LoadedModule[24]=C:\Windows\System32\windows.storage.dll LoadedModule[25]=C:\Windows\System32\powrprof.dll LoadedModule[26]=C:\Windows\System32\advapi32.dll LoadedModule[27]=C:\Windows\System32\kernel.appcore.dll LoadedModule[28]=C:\Windows\System32\shcore.dll LoadedModule[29]=C:\Windows\System32\profapi.dll LoadedModule[30]=C:\Windows\SYSTEM32\UxTheme.dll LoadedModule[31]=C:\Windows\SYSTEM32\WINMM.dll LoadedModule[32]=C:\Windows\SYSTEM32\samcli.dll LoadedModule[33]=C:\Windows\SYSTEM32\MSACM32.dll LoadedModule[34]=C:\Windows\SYSTEM32\VERSION.dll LoadedModule[35]=C:\Windows\SYSTEM32\USERENV.dll LoadedModule[36]=C:\Windows\SYSTEM32\dwmapi.dll LoadedModule[37]=C:\Windows\SYSTEM32\urlmon.dll LoadedModule[38]=C:\Windows\SYSTEM32\WINSPOOL.DRV LoadedModule[39]=C:\Windows\SYSTEM32\MPR.dll LoadedModule[40]=C:\Windows\SYSTEM32\WINMMBASE.dll LoadedModule[41]=C:\Windows\SYSTEM32\iertutil.dll LoadedModule[42]=C:\Windows\SYSTEM32\bcrypt.dll LoadedModule[43]=C:\Windows\System32\IMM32.DLL LoadedModule[44]=C:\Windows\System32\comdlg32.dll LoadedModule[45]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\KRNLSIM.dll LoadedModule[46]=C:\Windows\SYSTEM32\WSOCK32.dll LoadedModule[47]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.2457_none_e8ebe5c0ed79850d\COMCTL32.dll LoadedModule[48]=C:\Windows\System32\ws2_32.DLL LoadedModule[49]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\prx_taws_sim.dll LoadedModule[50]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_annun_box_sim.dll LoadedModule[51]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_annun_box_sim_400.dll LoadedModule[52]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_cb1_box_sim.dll LoadedModule[53]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_cb1_box_sim_400.dll LoadedModule[54]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_cb2_box_sim.dll LoadedModule[55]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_cb2_box_sim_400.dll LoadedModule[56]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_cb3_box_sim.dll LoadedModule[57]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_cb3_box_sim_400.dll LoadedModule[58]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_com_box_sim.dll LoadedModule[59]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_com_box_sim_400.dll LoadedModule[60]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_config_sim.dll LoadedModule[61]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_config_sim_400.dll LoadedModule[62]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_mfd_sim.dll LoadedModule[63]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_mfd_sim_400.dll LoadedModule[64]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_mngr_sim.dll LoadedModule[65]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_mngr_sim_400.dll LoadedModule[66]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_pwrp_sim.dll LoadedModule[67]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_pwrp_sim_400.dll LoadedModule[68]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_sts_bar_sim.dll LoadedModule[69]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_sts_bar_sim_400.dll LoadedModule[70]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_test_code_sim.dll LoadedModule[71]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_test_sim.dll LoadedModule[72]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_test_sim_400.dll LoadedModule[73]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_vloc_box_sim.dll LoadedModule[74]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\cdp_vloc_box_sim_400.dll LoadedModule[75]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\dbmsim.dll LoadedModule[76]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\IOP_B.dll LoadedModule[77]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\IOP_C.dll LoadedModule[78]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\IOP_D.dll LoadedModule[79]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\IOP_SIM.dll LoadedModule[80]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\IOP_test.dll LoadedModule[81]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\mpmsim.dll LoadedModule[82]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\nav_sim.dll LoadedModule[83]=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\SYS_resource.dll LoadedModule[84]=C:\ProgramData\Reality XP\rxpGnsSim32.dll LoadedModule[85]=C:\Windows\SYSTEM32\Iphlpapi.dll LoadedModule[86]=C:\Windows\System32\NSI.dll LoadedModule[87]=C:\Windows\SYSTEM32\dhcpcsvc.DLL LoadedModule[88]=C:\Windows\SYSTEM32\ntmarta.dll LoadedModule[89]=C:\Windows\System32\MSCTF.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=G530SIM.exe AppPath=C:\Program Files (x86)\Garmin\GNS Trainer\GNS\G530SIM.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=5678C814974A7D3A4F51BC3D526A679F MetadataHash=-1110871992 Edited March 3, 20206 yr by RXP
March 3, 20206 yr Hi, It shows 2 different crash location in the Garmin Trainer module KRNLSIM.dll, which will probably help us better pinpoint what could be happening. On 3/1/2020 at 10:25 PM, cygair said: Fault offset: 0x000378f8 22 hours ago, cygair said: Sig[7].Name=Exception Offset Sig[7].Value=00037807 For now, it is probable something in the system is interfering with the Garmin Trainer threads. Is there any chance you're running 'optimization' software like process lasso or similar? Are you manually changing the process affinity? In the meantime I still don't understand: On 3/1/2020 at 10:25 PM, cygair said: All externals .exe were lunch as administrator, gnssim.exe also. Do you mean you are manually launching the GNS trainer alongside the simulator? If so you shouldn't, our add-on does it automatically and appropriately in the background. Edited March 3, 20206 yr by RXP
March 3, 20206 yr Author 50 minutes ago, RXP said: Hi, It shows 2 different crash location in the Garmin Trainer module KRNLSIM.dll, which will probably help us better pinpoint what could be happening. For now, it is probable something in the system is interfering with the Garmin Trainer threads. Is there any chance you're running 'optimization' software like process lasso or similar? Are you manually changing the process affinity? In the meantime I still don't understand: Do you mean you are manually launching the GNS trainer alongside the simulator? If so you shouldn't, our add-on does it automatically and appropriately in the background. Yes, process lasso is used to optimize CPU using of prepar3d ... no use makes poorly performances.
March 4, 20206 yr Author I tried a flight without Process Lasso, and yes ... it's work without issues. But the issue isn't close too, since I'm using process lasso to avoid blurries ... Maybe you have a specific configuration of the Garmin trainer module in process lasso ?
March 5, 20206 yr Hi, I'm not familiar with this tool at all and I never recommend using such tools in the context of using our trainer based products because it alters the 'relative priorities' of the simulator and the trainer such that the former is given higher priority and the later starves resources. I'm not sure there is any special setting but letting the GNS trainer alone, or letting process lasso knowing there is another process running in the background which shouldn't be altered nor letting the simulator running at a higher priority than the background GNS process. How do you configure it?
March 9, 20206 yr Author Hi, By just changing the affinity and priority of prepar3d to an high priority and using only cores 2-7 instead of 0-7.
March 9, 20206 yr @cygair do you have a CPU with 8 cores, or a CPU with 4 cores and HT (hyper threading)? Regardless if you set P3D priority to high it will evidently compete against the GNS. Basically you're telling the system give all you got to P3D and let other process do their best, if they can... no wonder the issue you're having. You might want to let the last core (#7 in your case) alone to give room to the GNS: When the RXP GNS CPU affinity is set to 'automatic' (the default), Unit#1 uses the last available core and Unit#2 uses last-1. Edited March 20, 20206 yr by RXP
March 20, 20206 yr Author Hi @RXP Sorry for the delay, but since I have many addons, I would like to understand exactly what happens, and what changed since the beginnign of the 530 freezing. After many tries, my problems comes form REX Sky Force. If REX is on I cant use process lasso, that result many black textures and blurries. But, if I do not use REX, and all other addons (including process lasso and ASPv4), all is fine... Now, my next step is to understand why REX is causing this ... Thanks !
March 20, 20206 yr Thank you for the update on this. Keep us posted as this may also help other customers using the same combination of add-ons!
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