Hey everyone, I have been having a problem with this plane for a while now. At first when I got the Carenado twin commander turbo 690 b it worked fine after I entered the serial number. After about a month, I got on X-Plane 11 and out popped the serial number entry again. I looked up serial number recovery for files. It said to long into your Carenado account. The main issue is that I did not make an account just downloaded the plane directly from the website. Was wondering if there is some way to recover the serial number or not. Would appreciate any help.

You need to contact Carenado's support about this.

Ok thanks