I just want to say how appreciative I am of Carenado support. In recent months on at least three occasions I have sent in a support ticket requesting upgrades to five aircraft.

These had all be purchased from the now defunct Australian Flight Sim Store and going back many years.

On each occasion Carenado got back to me within hours and added the updated download files to my account.

Given the amount of time that had passed since purchase and that I had not bought these direct from Carenado plus the updates were without cost, I think this is exceptional service, certainly worthy of a thank-you.

Robair

Carenado took care of me in the same circumstances on a couple of purchases. With the collapse of 2 online stores in the last few years, a total of 4 developers were gracious enough to induct me into their downloads. The dev community has been really good about this unfortunate history.

Glad to hear they got you sorted out.