With all the negative comments about companies here, I thought it would be good to also mention a positive experience and invite others to do the same. I purchased a TrackIR 4.0 from Natural Point this week and had some setup issues with it. I called Tech support which was outstanding and resolved my problem immediately. I had another issue and left them an email and got an answer back within 5 minutes, again, they were very informed and polite. I wish other companies would have the same kind of great customer service. For me the product is just part of a buying decision, very important is also the customer service associated with it.

I have been thinking about getting one of those. Seems like all the post rave about the latest model the 4.0. Glad you got it worked out their tech or rep does post here and seems to be spot on with quick help. Sounds like a great product and a good supported company.

Can highly recommend it! I bought some other add-on not too long ago and am having nothing but problems with them. That's why it is refreshing to do business with a great company.

Glad I could help out, and enjoy the unit!!!!!

>I have been thinking about getting one of those. Seems like>all the post rave about the latest model the 4.0. Glad you got>it worked out their tech or rep does post here and seems to be>spot on with quick help. Sounds like a great product and a>good supported company.Stop thinking about it and crack out the wallet. It's hands down the best device I've ever bought for flight sims, particularly combat flight sims if you fly them.

Yup, it's utterly fantastic. And many thanks to naturalpoint for the beta 4 driver. They've fixed about 90% of the insanity of the previous beta version. :) It's lovely to use again.

They sure are expensive.

But they're worth it to me. And I've found they're Tech Support to be excelent.Frank Bevard

We try to help when we can......