February 4, 20215 yr Hello I have a very annoying problem with my GTN750.This problem happened a year ago may be 4 or 5 times, but I didn't bother to contact customer service, because I didn't use the flight simulator since then. Yesterday, I downloaded the F1 wrapper, clicked on reinstall and I entered my credentials and was able to reinstall the GTN 750 without problem. I did short flight and the product was working fine. After an hour or so, I fired up Xplane11, but the GTN start up screen was showing "Reality-XP software invalid or expired" my guess was that someone else stole my license, so I contacted F1 software and they told me that the software was installed from a single IP, since its purchase! And they told me if I have this problem again to contact you guys! Which I'm doing right now! Please help me to solve this problem, because it's becoming very frustrating! My order number is [*****].Let me know if you need any additional information! Thanks in advance Edited February 5, 20215 yr by RXP
February 5, 20215 yr Author 5 hours ago, RXP said: Hi, Did you move/rename the C:\RealityXP folder? There is 2 files : RXP-GTN750-X9.lic and rxpGTN-XPL-Setup.exe By the way, I reinstalled the GTN 750 this morning and so far is still working! Hopefully, it stays like that, maybe what I have did different this time, is to exclude the Reality-xp folder from the windows defender scan!
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