P3DV4 WIN 10 G430 was working beautifully thank you but today on startup the 430 screen stayed black after starting engine and turning on Avionics master.  Pushed COM/POWER knob but no response.  Knobs rotate when clicked. Tried different aircraft. Same result.

Copied the 3 rxpGNS files for your analysis:-

21/02/27 07:48:31.031 09140 -    ] # rxpGNS2.dll version 2.4.21.3
21/02/27 07:48:31.031 09140 INFO ] 

21/02/27 07:46:48.767 03852 -    ] # rxpGNS2_menu.dll version 2.4.21.0
21/02/27 07:46:48.768 03852 INFO ] edit panel: C:\Users\Owner\Documents\Prepar3D v4 Add-ons\A2A\SimObjects\Airplanes\A2A_Piper_PA28_180_Cherokee\panel\panel.cfg

21/02/27 07:48:33.860 09140 -    ] # rxpGnsSim64.dll version 2.4.21.0
21/02/27 07:48:33.860 09140 INFO ] 
21/02/27 07:48:35.087 08336 INFO ] G430.1 - TRAINER 3300
21/02/27 07:48:35.093 08336 WARN ] G430.1 process is running as-admin

I have tried changing run as admin in compatability but it was never checked.

 

 

 

Hi,

Thank you for providing the log files right away, this helps troubleshooting.

In this case the log files aren't showing anything particular. Can you cross check using the GNS in a default aircraft like the Mooney? This will help finding out whether it is a problem with the software or the aircraft configuration.

You might want to also change the GNS Power Source setting to something else as it might have been wrongly configured with the aircraft in a way where the power source is off always with this aircraft?

Edited February 28, 20215 yr by RXP

Hi,

I have installed into the Mooney with power set to always on but the screen remains blank.

Updated log files

21/03/01 08:01:49.520 08848 -    ] # rxpGNS2.dll version 2.4.21.3
21/03/01 08:01:49.520 08848 INFO ] 

 

21/03/01 07:53:20.692 07008 -    ] # rxpGNS2_menu.dll version 2.4.21.0
21/03/01 07:53:20.693 07008 INFO ] edit panel: C:\Prepar3D\SimObjects\Airplanes\Mooney_Acclaim\panel.G1000\panel.cfg
 

21/03/01 08:01:52.296 08848 -    ] # rxpGnsSim64.dll version 2.4.21.0
21/03/01 08:01:52.295 08848 INFO ] 
21/03/01 08:01:53.901 09548 INFO ] G430.1 - TRAINER 3300
21/03/01 08:01:56.363 09548 WARN ] G430.1 process is running as-admin

 

Can you post more details about your system? (video card + driver version, OS version/build number)

Do you recall any other changes you've made to your system around the time you've also updated the GNS?

Do you recall any other changes you've made to P3D4 around the same time? (new add-ons, etc...)

In addition, the log files reports you're running P3D4 as-admin. Can you please cross check what is causing this and compare when not running as-admin instead?

PS: I'm sorry if these questions seem generic but it is very hard to assessing the nature of the problem with the few information provided for now. It requires cross-checking a certain number of underlying probable causes unfortunately.

Edited March 3, 20215 yr by RXP

RTX 2080 SUPER  Driver version 456.71

WIN 10 Home 64 bit   build number 19041.804

I can't recall any other changes made.   I  have not installed any add-ons for sometime.

I changed the run as admin but it made no difference

1/03/03 20:54:41.773 07040 -    ] # rxpGNS2.dll version 2.4.21.3
21/03/03 20:54:41.773 07040 INFO ] 

 

21/03/01 07:53:20.692 07008 -    ] # rxpGNS2_menu.dll version 2.4.21.0
21/03/01 07:53:20.693 07008 INFO ] edit panel: C:\Prepar3D\SimObjects\Airplanes\Mooney_Acclaim\panel.G1000\panel.cfg
 

21/03/03 20:54:44.665 07040 -    ] # rxpGnsSim64.dll version 2.4.21.0
21/03/03 20:54:44.664 07040 INFO ] 
21/03/03 20:54:52.910 06288 INFO ] G430.1 - TRAINER 3300
21/03/03 20:54:54.251 06288 INFO ] G430.1 - TRAINER 3300
21/03/03 20:55:46.506 06288 INFO ] G430.1 - TRAINER 3300

Hi,

I'm sorry for the delay, we're trying to find the possible cause to this very specific problem on your system, and the information you've provided is not sufficient to assess a probable root cause yet.

Can you please try the following:

1. Open the RealityXP.GNS.ini file found in the aircraft folder (C:\Prepar3D\SimObjects\Airplanes\Mooney_Acclaim\) with notepad
2. Add the following line in each [GNS_430_#] sections
3. Save and close the file.
4. Load the simulator and the Mooney.

[GNS_430_1]
LogTrainer = 1
...

[GNS_430_2]
LogTrainer = 1
....

This will add some additional details to the rxpGnsSim.dll.log file which might help us.

RTX 2080 SUPER  Driver version 456.71

WIN 10 Home 64 bit   build number 19041.804

I can't recall any other changes made.   I  have not installed any add-ons for sometime.

I changed the run as admin but it made no difference

1/03/03 20:54:41.773 07040 -    ] # rxpGNS2.dll version 2.4.21.3
21/03/03 20:54:41.773 07040 INFO ] 

 

21/03/01 07:53:20.692 07008 -    ] # rxpGNS2_menu.dll version 2.4.21.0
21/03/01 07:53:20.693 07008 INFO ] edit panel: C:\Prepar3D\SimObjects\Airplanes\Mooney_Acclaim\panel.G1000\panel.cfg
 

21/03/03 20:54:44.665 07040 -    ] # rxpGnsSim64.dll version 2.4.21.0
21/03/03 20:54:44.664 07040 INFO ] 
21/03/03 20:54:52.910 06288 INFO ] G430.1 - TRAINER 3300
21/03/03 20:54:54.251 06288 INFO ] G430.1 - TRAINER 3300
21/03/03 20:55:46.506 06288 INFO ] G430.1 - TRAINER 3300

Here is updated info.

Also I uninstalled and re_installed a couple of days ago as I hadn't heard from you. It didn't help.

21/03/16 15:50:11.264 04320 -    ] # rxpGnsSim64.dll version 2.4.21.0
21/03/16 15:50:11.263 04320 INFO ] 
21/03/16 15:50:12.899 08276 INFO ] G430.1 - TRAINER 3300
21/03/16 15:50:15.360 08276 WARN ] G430.1 process is running as-admin
21/03/16 15:51:42.451 08276 INFO ] G430.1 - TRAINER 3300
21/03/16 15:51:42.455 08276 WARN ] G430.1 process is running as-admin
21/03/16 15:51:42.791 08276 WARN ] RPRT 00c49345  -5 ffff .\fil_jffs.c(6499): TSKNOTPWRP

21/03/14 17:46:49.789 08188 -    ] # rxpGNS2_menu.dll version 2.4.16.0
21/03/14 17:46:49.790 08188 INFO ] edit panel: C:\Users\Owner\Documents\Prepar3D v4 Add-ons\A2A\SimObjects\Airplanes\A2A_Piper_PA28_180_Cherokee\panel\panel.cfg

21/03/16 15:50:08.476 04320 -    ] # rxpGNS2.dll version 2.4.21.3
21/03/16 15:50:08.476 04320 INFO ] 

Thank you for the additional info. It is reporting something I can now look into. I'll comment back in this topic once done.

I'm back! You most likely have either corrupted non volatile memory files, or they are maybe inaccessible from your user account because you've been running "as-admin".

Please review the RXP GNS User's Manual "Device Embedded Memory" to locate the relevant file(s). I'd suggest you try renaming the file in appending ".backup" for example. Then load an aircraft with a GNS and it will recreate a new file from scratch.

Edited March 16, 20215 yr by RXP

Thank you so much. I renamed the sys_nandc as .backup and it is working properly.

Thank you for the update! I'm sorry it took this much time resolving. Unfortunately this is the kind of problem which could have many different causes and it requires eliminating them one by one to find out the real culprit. Hopefully, we have included some feedback tooling in our product and user's manuals which are proving helping.