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Cannot install "Please insert disc" - MS Store Digital

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Hi guys,

I have had MSFS 2020 installed and working before Christmas. I tried again today and I can't load the menu. The "please insert disc" pop-up appears and I cannot load the game. The ~2 GB installer is in the default location and I installed the remained of the game to the D :

I have tried:
- turn off firewall
- exempt the game in the firewall
- change DNS settings to Google
- launch from desktop tile
- launch from MS Store
- launch from Xbox app
- launch as administrator 
- reset router
- exemption in window defender
- confirmed correct system time and date settings

I have since uninstalled the game and deleted all the file in the "D:\Users[USERNAME]\AppData\Local\Packages" folder. 

Now when I re-download the ~2 GB installer from the MS Store, the game loads and the "please insert disc" pop-up appears. I can't reinstall the files I have deleted and I can't get anything to work. Please help. Any solutions?

Platform: Digital - Windows Store
Windows 10 version: Insider Preview (20H2)
Windows 10 OS Build: 19042.867
Dev mode wasn't activated

UKV1260spacer.png

Search for this topic in AVSIM. I have had this issue..Now I can't remember what I did.. I too jumped through hoops to get this fixed. Its fixable... find the thread you may find your answer.

Edited by Manny

Manny

Beta tester for SIMStarter 

Archived

This topic is now archived and is closed to further replies.

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