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Not able to register

Featured Replies

Hi all

I'm having a problem, trying to register RAAS. I have already registered Pushback Express and FBW A32NX, but when I was registering RAAS I entered the user wrong, and after that, every time I try to launch the application I get a error box with something like "character entry string wrong format".

I have uninstalled and reinstalled but I allways get the same error box

Thanks in advance for any solution

José Vaz

  • Author
25 minutes ago, josevaz said:

Hi all

I'm having a problem, trying to register RAAS. I have already registered Pushback Express and FBW A32NX, but when I was registering RAAS I entered the user wrong, and after that, every time I try to launch the application I get a error box with something like "character entry string wrong format".

I have uninstalled and reinstalled but I allways get the same error box

Thanks in advance for any solution

José Vaz

Maybe I'm having the same problem as other fellow simmers have reported here, in the forum. The simptoms are identical. I'm running on WIN11 and I'm not going  to uninstal Navigraph because of just one addon. I thougt the problem derived from a bad entry on the register process (capital letters on the username) but now I think it's just a bad app....

José Vaz

Edited by josevaz

  • Commercial Member

Hi José,

We identified the cause of the issue with Navigraph, and we already contacted Navigraph team, we are working on a complete solution to this. However, we will be releasing in moments some fixes that will aim to help fixing this issue.

Also the "character entry string wrong format" is a common error we also spotted, and should be fixed on the next hot fix.

You dont need to uninstall Navigraph.

Cheers,

Manuel

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  • Author
On 1/3/2022 at 7:43 PM, Manuel82 said:

Hi José,

We identified the cause of the issue with Navigraph, and we already contacted Navigraph team, we are working on a complete solution to this. However, we will be releasing in moments some fixes that will aim to help fixing this issue.

Also the "character entry string wrong format" is a common error we also spotted, and should be fixed on the next hot fix.

You dont need to uninstall Navigraph.

Cheers,

Manuel

Thanks. Dowloaded the fixes, and everything is working now.

José Vaz

  • Commercial Member
3 hours ago, josevaz said:

Thanks. Dowloaded the fixes, and everything is working now.

José Vaz

Excellent!

Manuel

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