May 12, 200719 yr Hi, all I recently attempted to purchase FSCommander from Simmarket and cannot get the registration file for it. I receive the email from them concerning my purchase and that the email is sent, but that email and it's attachment do not appear. Simmarket says its a problem with my ISP, who says not so. I've also tried to get help from Microsoft but so far nothing. I have Ie6 and Outlook Express 6. Has anyone else had a problem like this? JamesJ
May 12, 200719 yr Hi,Have you double checked that your email adress is correct in your account data at simMarket?I had problems receiving emails from simMarket some months ago. I contacted both my ISP and simMarket, and both parties claimed not to be the cause of the problems. But after some time, when I did a new purchase, I got the email confirmation. I have no idea what caused the problem and who solved it. So this is big trouble when it happens and makes me so frustrated. The only advice I can give you is check with your ISP once again and then register a new trouble ticket at simMarket and ask them to resend the license key and and hope for the best.Good luck!Ulf B
May 13, 200719 yr Author >Hi, all I recently attempted to purchase FSCommander from>Simmarket and cannot get the registration file for it. I>receive the email from them concerning my purchase and that>the email is sent, but that email and it's attachment do not>appear. Simmarket says its a problem with my ISP, who says>not so. I've also tried to get help from Microsoft but so far>nothing. I have Ie6 and Outlook Express 6. Has anyone else>had a problem like this? JamesJI had trouble with Comcast because the sender didn't have something currently required in the email. Check with your ISP about Simmarket email. They might be able to help you.
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