After not using the programme for quite a while, I started using it three weeks ago for a VA tour. Love the planning facility. All was well. I was showing and demonstrating it to a good friend of mine via Zoom yesterday, and he thought it was brilliant (we both use XP11); anyway he bought it this afternoon. I decided to visit the website and realised I was a few versions behind (2.6.1.3). I downloaded the update (2.6.3.1) and installed. First it wouldn't validate it because said it was on another machine, not true! Anyway, I tried de-activating it and then activating and it opened up after a computer restart. But then the real problem began, all the settings/configs were seemingly as they were in the old version BUT it will not connect to XP. I have checked and rechecked according to the guides and am sure I haven't missed anything, but it will not connect. XUIPC is in place and the microphone is OK, but no joy. Wished I hadn't updated!! Any suggestions please or thoughts on what has gone wrong. I really need to get this sorted.

Thanks

Resolved - ran as administrator - enough said!!! All is well.