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Stream Deck+ TouchPad strange issue

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Hi, I'm having strange behavior using the Streamdeck+ touchpad.

Tapping on a command (for example over the Knob2) It seems that another command is fired (ie command over Knob1). Retapping on command (over knob2) the right command is fired, but when tapping on another command, StreamDeck+ fire the command over knob2. It seems that the command that is fired is the penultimate command tapped.

Someone else had the same experience?

Thaks for any help!

Beppuzzo

P.S. I might record a short movie if it is necessary.

 

StreamDeck+ sw release 6.0.5.18168

AAO  ver. 2.81 b05

AAO PlugIn for Stramdeck ver. 16.03

Windows 11

  • Commercial Member

It is working correctly for me and the known profile authors haven't reported anything either. What kind of "commands" are you using for this? Maybe there is an error somewhere down the processing line.

Also, maybe check the Elgato Debug Console to see if you have errors in your profile?

Edited by Lorby_SI

LORBY-SI

  • Author

Thank you Oliver for your feedback.

I'm not able to run profiles in debug mode, but I've done few tests more. It seems I've got problems with the StreamDeck+ and probably your plug-in doesn't cause the issue.

I tried to  create a brand new profile with two blank pages. Two buttons (one for each page) to switch between pages and no other stuff. When I swipe once on the touch strip (input that should chance page) nothing happens. If then I tap on the strip (there are not encoders added) the switch is fired and the page change.
It seems that my StreamDeck+ touch strip executes the previous touch event, not the last one.

The Elgato software is updated.

Hope finding something on Elgato support.

 

If you want, I'll update here about news on...

Regards 

Edited by Peppuzzo
correcting errors

  • Commercial Member
22 minutes ago, Peppuzzo said:

I'm not able to run profiles in debug mode

Why not? This is just a standard web page debug. See here (scroll down half a page). For Javascript assets like the AAO plugin you get the usual very detailed debugging options in Chrome, inlcuding sources.

Create Your plugin - Developer Documentation (elgato.com)

Edited by Lorby_SI

LORBY-SI

Archived

This topic is now archived and is closed to further replies.

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