737-900 hot brakes

[Pablojc 0]

Hello everyone,

I recently bought the 737-900 (MSFS2020) and I have a problem that every time I try to fly, the brakes are always hot and the plane doesn't move unless I bring the throttles to 80%. I also have the 737-700 and this does not happen.

I already wrote to PMDG support (two weeks ago) but I have not received a response. I think they are not very good at customer service.

Thanks to whoever can help me.

[markmasterson 63]

If you taxi with braking that will happen or if you land too fast and hit the brakes for a long period.   This has happened to me in real life in PHX where they sat us at the runway for 30 mins for the brakes to cool down.   You can automatically cool them down in the maintenance menu.   Also check to see if you have tensions right if you have pedals.

[Pablojc 0]

Thank you markmasterson for your response.

The problem is that when starting the FS and the plane in Colddark mode, the brakes are already overheated. I tried to fix it from maintenance but it does nothing.

[Pablojc 0]

I also wanted to ask if PMDG's customer service is as bad as they are showing me?

I have sent them 3 emails in almost a month to see if they can help me solve the problem of hot brakes on the 737-900 when starting cold and dark and I have not received a response.

[JRBarrett 3,078]

23 minutes ago, Pablojc said:

I also wanted to ask if PMDG's customer service is as bad as they are showing me?

I have sent them 3 emails in almost a month to see if they can help me solve the problem of hot brakes on the 737-900 when starting cold and dark and I have not received a response.

Emailing is not the way to get support from PMDG. You need to create a support  ticket at https://support.pmdg.com

 

 

[Pablojc 0]

4 minutes ago, JRBarrett said:

Emailing is not the way to get support from PMDG. You need to create a support  ticket at https://support.pmdg.com

 

 

Thanks  Jim Barrett.