April 17, 20233 yr Hello everyone, I recently bought the 737-900 (MSFS2020) and I have a problem that every time I try to fly, the brakes are always hot and the plane doesn't move unless I bring the throttles to 80%. I also have the 737-700 and this does not happen. I already wrote to PMDG support (two weeks ago) but I have not received a response. I think they are not very good at customer service. Thanks to whoever can help me. Pablo Chiabrera
April 17, 20233 yr If you taxi with braking that will happen or if you land too fast and hit the brakes for a long period. This has happened to me in real life in PHX where they sat us at the runway for 30 mins for the brakes to cool down. You can automatically cool them down in the maintenance menu. Also check to see if you have tensions right if you have pedals.
April 19, 20233 yr Author Thank you markmasterson for your response. The problem is that when starting the FS and the plane in Colddark mode, the brakes are already overheated. I tried to fix it from maintenance but it does nothing. Pablo Chiabrera
April 30, 20233 yr Author I also wanted to ask if PMDG's customer service is as bad as they are showing me? I have sent them 3 emails in almost a month to see if they can help me solve the problem of hot brakes on the 737-900 when starting cold and dark and I have not received a response. Pablo Chiabrera
April 30, 20233 yr 23 minutes ago, Pablojc said: I also wanted to ask if PMDG's customer service is as bad as they are showing me? I have sent them 3 emails in almost a month to see if they can help me solve the problem of hot brakes on the 737-900 when starting cold and dark and I have not received a response. Emailing is not the way to get support from PMDG. You need to create a support ticket at https://support.pmdg.com Jim BarrettLicensed Airframe & Powerplant Mechanic, Avionics, Electrical & Air Data Systems Specialist. Qualified on: Falcon 900, CRJ-200, Dornier 328-100, Hawker 850XP and 1000, Lear 35, 45, 55 and 60, Gulfstream IV and 550, Embraer 135, Beech Premiere and 400A, MD-80.
April 30, 20233 yr Author 4 minutes ago, JRBarrett said: Emailing is not the way to get support from PMDG. You need to create a support ticket at https://support.pmdg.com Thanks Jim Barrett. Pablo Chiabrera
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