Keeps restarting and planes disappear

[BWBriscoe 150]

I've just downloaded and installed PSTX. Starts up ok, detects my aircraft and departure airport, starts to inject traffic that I can see. Then I get a 'Server problems' message in the green bit at the bottom of the app, all traffic disappears and it restarts, re-injecting the traffic again. Happens over and over

[kiek 1,295]

2 hours ago, BWBriscoe said:

I've just downloaded and installed PSTX. Starts up ok, detects my aircraft and departure airport, starts to inject traffic that I can see. Then I get a 'Server problems' message in the green bit at the bottom of the app, all traffic disappears and it restarts, re-injecting the traffic again. Happens over and over

Post the Log.txt file you will find in the installation folder of PSXT, please

EDIT: btw just to check, I assume you did install your RealTraffic license? 

Edited January 28 by kiek

[BWBriscoe 150]

12 hours ago, kiek said:

Post the Log.txt file you will find in the installation folder of PSXT, please

EDIT: btw just to check, I assume you did install your RealTraffic license? 

I've installed the license number into Realtraffic.lic (I opened it with notepad, copied the 21 character license code in). Here's the log:

 

Spoiler

 

Sun Jan 28 18:54:29 2024 (utc) PSXT version 5.5.1 for MSFS

********************************** parameters **********************************
from "C:\Users\mesh\AppData\Roaming\PSXT\parameters.xml"
LEARN DESTINATION=true
COLLISION_LIVE_PARKED_GND=true
HIGH_PERF_AIRCRAFT=false
LIGHT_AIRCRAFT=false
HELICOPTERS=false
FOLLOW_ME_CAR=false
CALLSIGN_OBJECTID=false
SIM_TIME=false
FLY_OVER=false
COLLISION_USER_AIR=true
COLLISION_USER_GND=true
COLLISION_LIVE_PARKED_GND=true
LEARN_REAL=true
LEARN_SOFT=true
SUPPRESS_STUB=true
INITIAL_LOAD_ONLY=false
PARK_SOFT=true
HINTS=false
ALWAYS_ON_TOP=false
LIG_AUTOMATIC=true
LIG_PRIORITIZE=false
AFG_AUTOMATIC=true
NAV_LIGHTS_WHILE_PARKED=true
AUTO_RANGE=true
GUID_CHANGES=true
CUSTOM_PARKING_PERCENTAGE=-1
LIGHT_SWITCH_CODE=8
MAIN_WINDOW_X=875
MAIN_WINDOW_Y=113
LAST_EPOCH_TIME=1706464484
SECONDS_DELAY=30
MATCHING_DEPTH=4
PARKED_MATCHING_DEPTH=4
MAX_FIT=47
LATERAL_RANGE=40
FLY_OVER_RANGE=0
AIRPORTS_SCAN_MINUTES=0
LIVERIES_SCAN_MINUTES=0
TIME_SHIFT_DAYS=0
TIME_SHIFT_HOURS=0
TIME_SHIFT_MINS=0
PROGRAM_VERSION=5.5.1
PORT_NUMBER=10747
DESTINATION_AIRPORT=
DESTINATION_GATE=
FLIGHTPLANS_FOLDER=
PROGRAM_INSTALL_PATH=C:\PSXT
BLOCK_CALLSIGN=
MSFS_INSTALL_PATH=C:\Users\mesh\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages
********************************************************************************

TIME_SHIFTED=false
RUNNING=true
PROGRAM_INSTALL_PATH=C:\PSXT
no RealTraffic license found in RealTraffic.lic : [json.exception.parse_error.101] parse error at line 1, column 1: syntax error while parsing value - invalid literal; last read: 'X'
59 minutes and 46 seconds since last run
Waiting for MSFS ...
MSFS (11.0.282174.999) connected 
    SimConnect: User aircraft title: Boeing 787-9 (RR) British Airways
    SimConnect: User aircraft model: B789, half wing span: 30.0 meter, category: Heavy
Curl authentication exception: [json.exception.parse_error.101] parse error at line 1, column 1: syntax error while parsing value - unexpected end of input; expected '[', '{', or a literal
    Traffic Reader connected
===> 401: RT Server problems, trying to re-authenticate in 11 seconds
Exiting: USER CLOSED SIM
User closed PSXT
RUNNING=false
DESTINATION_AIRPORT=
DESTINATION_GATE=
BLOCK_CALLSIGN=
TIME_SHIFT_DAYS=0
TIME_SHIFT_HOURS=0
TIME_SHIFT_MINS=0
LAST_EPOCH_TIME=1706468086
MAIN_WINDOW_X=875
MAIN_WINDOW_Y=113
Sun Jan 28 18:54:46 2024

 

 

Edited January 29 by kiek

[kiek 1,295]

10 hours ago, BWBriscoe said:

no RealTraffic license found in RealTraffic.lic : [json.exception.parse_error.101] parse error at line 1, column 1: syntax error while parsing value - invalid literal; last read: 'X'

As you can see there is something syntactically wrong with your RealTraffic.lic file. Did you enter the license in between the double quotes in the RealTraffic.lic file that is in your installation folder?, like this:

{"License":"fill in your license here","Name":"not relevant"}

 

btw: I'll generate an exception and let PSXT stop in the next version, that is more user friendly.

Edited January 29 by kiek

[BWBriscoe 150]

I copied the license into the double quotes and it worked, thank you.

The quick start guide says "buy a 24-day standard license for USD $9.99 (no automatic renewal)". 

I assume I have to keep my license valid for PSXT to work?

[kiek 1,295]

8 hours ago, BWBriscoe said:

I copied the license into the double quotes and it worked, thank you.

The quick start guide says "buy a 24-day standard license for USD $9.99 (no automatic renewal)". 

I assume I have to keep my license valid for PSXT to work?

Yes of course, you have to buy a new one after these 24 days. No automatic renewal is more user friendly, you cannot forget to cancel.

If you like PSXT, you better buy a license for a year, that's much cheaper.