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AAO Crash only when loading FENIX A320

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As it says above, only when im using the Fenix A320 (which was all working fine) AAO runs then immediately crashes... works perfectly  with other aircraft ..
the windows log is 
Faulting application name: LorbyAxisAndOhs_MSFS.exe, version: 4.20.43.0, time stamp: 0x6652def4
Faulting module name: mscorlib.ni.dll, version: 4.8.9241.0, time stamp: 0x6604a3a9
Exception code: 0xc00000fd
Fault offset: 0x000000000053c7fc
Faulting process ID: 0x0x9278
Faulting application start time: 0x0x1DAC712A2DEE70F
Faulting application path: C:\Program Files\LorbyAxisAndOhs_MSFS\LorbyAxisAndOhs_MSFS.exe
Faulting module path: C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\5983164f9d7f1ca6cc256f34d228e951\mscorlib.ni.dll
Report ID: bb61030d-0531-4ec0-8e26-d8fd771d296c
Faulting package full name: 
Faulting package-relative application ID: 

Could the Fenix profile be corrupt somehow, and if so how would I fix that ?

Thanks  !
 

  • Author

checked the AAO  logs from  a crash ...this is what they say 

25/06/2024 17:23:44.535 : Exception received: 32 from send id 48 errloc 48
25/06/2024 17:23:44.621 : Exception received: 7 from send id 71 errloc 71
25/06/2024 17:23:44.622 : Exception received: 3 from send id 72 errloc 72
25/06/2024 17:23:44.622 : Exception received: 3 from send id 80 errloc 80
25/06/2024 17:23:44.622 : Exception received: 3 from send id 81 errloc 81
25/06/2024 17:23:44.622 : Exception received: 3 from send id 82 errloc 82
25/06/2024 17:23:44.880 : SH: unrecognized SimConnect ID - invalid event or setter variable? From send id 151 errloc 2


Looks like I may have fixed it...I replaced ConfigDatabase_MSFS.xml  with one from 2 days ago (named it the same) and no more crash...so I guess something had gone wrong in the fenix section ...
would it be helpful to post the crashing ConfigDatabase_MSFS.xml here for reference? 

  • Author

Looks like its breaking it when I try to add a button to swap com radios.... I did add that recently to the fenix and PMDG 737 ...
Its in a section called COM and says COM_1_RADIO_SWAP - thats  whats breaking it ...that works in the PMDG 737 , I guess the fenix doesnt like it ! 
cant seem to see anything alternative  in the fenix scripts I have from flightsim.to 

Edited by vsukpadman

  • Commercial Member
1 hour ago, vsukpadman said:

Looks like its breaking it when I try to add a button to swap com radios

That doesn't make any sense to me, the app cannot crash just by adding an assignment. Something else must be in play. What exactly are you adding how? What does that look like? 

I suggest that you send a support request with your proof of purchase to the support address (last page of the AAO manual). Include your config file too, with a description of what I should look at exactly. Also, there should be more than one error message in the Windows Event logs. The one above doesn't tell me anything, I would need the one with a stack trace. 

Edited by Lorby_SI

LORBY-SI

  • Commercial Member

Assigned the event "COM_1_RADIO_SWAP" to a button on my joystick - working fine here. No crash, and it is swapping the COM1 radio frequencies as intended. Using the latest Fenix, installed the latest update right now.

Edited by Lorby_SI

LORBY-SI

  • Author

Thats very odd indeed then  !.... Ive left that assignment off and all is well with the fenix ...added it to the PMDG and all is well..  would the ConfigDatabase_MSFS.xml contents be helpful from when it crashed ?

 

aah just saw about the support request...wilco !  wont be till tomorrow now Europe time...thanks  !

 

Edited by vsukpadman

  • Author

Of course when setting it all up again to send you the logs, its now stopped happening !!! ... so clearly as you say , something else is at play... very odd it exhibited that error though and consistently crashed AAO
will keep an eye on it, and if it happens again, grab all the info then...  appreciate your help as always - will report back 

  • Commercial Member

To make sure that nothing interferes, go to "Hardware->Device Blacklist" and move everything into the list on the right with the "Ignore" button that isn't a game controller that you are using in AAO. That includes all keyboards and mice, HID devices and whatever else is in the list on the left. Only leave your actual controllers in there.

LORBY-SI

  • Author

Ok done that ..I had a few that are in use in FS2020 but NOT by AAO when in FS2020 ... lets see what happens.. 
VERY odd that it seemed to pick only on the Fenix for me... I could literally change aircraft to PMDG  and the problem went away 
Thanks again..will let you know if it re occurs !

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