Anyone else run into an issue where the Thrustmaster Boeing Yoke right side handle hat will drift randomly?

I brought up Windows game controller to check and sure enough the hat axis will randomly drift or suddenly jump up without any input.  Bought the unit new about 6 months ago and was working fine for about 5 months, then this issue started.

 

Same here, had to delete cockpit camera assignment because of that 

I tried to contact Thrustmaster via phone and they have VERY limited phone support hours (2 hour window?):

So I tried to add "New Query" via their support website and entered all my information (serial numbers, attached receipt PDF of purchase, firmware/driver versions, etc.) and go stuck with an endless spinning wheel:

Is Thrustmaster running into financial difficulty?

Rob.