Sign in to follow this  
Guest

OT: I get viruses every day in e-mail. What do I do?

Recommended Posts

HiI appologise for putting an off-topic post but I have no idea who to ask about this and I know that there are a lot of clever guys/gals around here.For the past few weeks I have been receiving between 1 and 2 viruses daily in the e-mail. It's a different address every time and different contents of the e-mail. Some e-mails say nothing, it's just an attachment that tries to save itself on hte HDD. Lucky for me I have Norton Anti-virus which has caught all of them. The virus is always starting with W32**** with different things after that like names or just latters, numbers etc, but they always start with W32.My e-mail is not one of those free accounts like Yahoo, it's from an ISP. My question is: What do I do to STOP this? It's different addresses so I cannot block. I would really appreciate any advice on this because I am scared one will get through.Take careMike

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

1)never open attachments(most important)2)If you use outlook express do not have the mail preview pane set to open when the program runs.3)Use a good up to date anti virus software.4)Use a firewall. I use zone alarm pro, it has a feature called mailsafe that keeps any email executables from running. Probably the biggest thing is the e-mail attachments ,this is where the largest majority of viruses infect computers from. If your suspect of an attachment you can usually right click on it and view the source code within the message. if it contains an .exe .scr ect.... any king of executable it could be a virus. In 6 years I have not had a computer virus on my 4 computers practicing these few simple things. Although I have freinds that get viruses by the week, they just dont listen.

Share this post


Link to post
Share on other sites

ThanksI have always followed those 4 rules. I have Norton AV 2000 and I update it daily. I use Zone Alarm as well. The problem for me is that I receive 2 viruses a day in the amil. Norton detects them and I delete them but how do I stop this receiving 2 a day problem. Is someone trying rally hard to get one on my computer or is 2 a day normal?Take careMike

Share this post


Link to post
Share on other sites

Hi !2 a day is not unusual, some corporations receive thousands a day, all should be stopped at the mail server if they're running the latest virus definitions.Unfortunately, theres not a lot you can do to stop people sending the emails. You can reply to them, but with this new virus, the person who the email appears to be from, may not necessarily be the sender. To find out who is (if you have received the Klez virus) double click the email (once you're happy NAV has removed the attachment !!!) and go to VIEW > OPTIONSYou can, if you use MS Outlook (not express) set up rules to delete mail automatically. Do some research on Rules on how to use keywords, or whatever else the viruses you are receiving have in common. If one person is responsible for lots of the viruses, go to organise, junk email and turn it on (or something) and make sure its set up to delete junk mails, then right click the email with the virus and select add to junk senders list. All subsequent emails from them will be deletedSorry if this is a little rushed, but I need to dash out, I hope theres enough info there to get you started !! Please reply if you think I can help some more*EDIT* I should have said, although it goes without saying nowadays, that you MUST be running a capable Antivirus package (and you are in Norton), and it is essential that you either manually update the softwares virus definitions or configure it to autmatically do this very oftenAlso, it helps to NOT use the Preview pane in MS Outlook as this has in effect allowed emails to execute their harmful attachments without you opening them.

Share this post


Link to post
Share on other sites

>Hi ! >>2 a day is not unusual, some corporations receive thousands >a day, all should be stopped at the mail server if they're >running the latest virus definitions. >Well, I've been using outlook for years. But this is a new one on me.How do you not use the preview pane? I see not setting under options to turn this off. Incidently, the only items that ever appear in it are text, HTML and jpegs. No executable will "autostart" just by previewing it that I am aware of. Infact, I have yet to even have any virus activate itself just by opening an email or previewing one. The only way is to activate the virus by clicking on it to get it started that I am aware of.Pete

Share this post


Link to post
Share on other sites

I also had this W32 thingy in my mail, it's just a massmailer going around at the moment (Norton had a special warning about it on its site some days ago).But following the rules already mentioned here, this virus is no harm at all, especially as Norton always catches it.Additionally, I always immediately delete any files having an attachment where Ia) don't know the sender:( don't trust the sender very much and have no clue what sense the attachment might have.If it was something important, bad luck for the sender.=)Never got a virus on my computer that way.Regards,Robert

Share this post


Link to post
Share on other sites

>>Well, I've been using outlook for years. But this is a new >one on me. >How do you not use the preview pane? I see not setting under >options to turn this off. Incidently, the only items that >ever appear in it are text, HTML and jpegs. No executable >will "autostart" just by previewing it that I am aware of. >Infact, I have yet to even have any virus activate itself >just by opening an email or previewing one. The only way is >to activate the virus by clicking on it to get it started >that I am aware of. >Pete If an email has html, it may have a script containing a virus - and that virus executes itself just by viewing the mail.To turn the preview off (I strongly recommend that), go to 'view', 'layout'. There you find it.Regards,Robert

Share this post


Link to post
Share on other sites

well, if it's a pay account, it should be easy enough to change your address.

Share this post


Link to post
Share on other sites

Yeah, I finaly did that. Today I received 4 viruses. All caught thanks to Norton :-hahNow how do I notify AVSIM about my new mail, anyone know?Take careMike

Share this post


Link to post
Share on other sites

In addition to the address change, you might tell this story to your ISP. They may wish to hear about it.I stopped getting spammed when I dropped that outfit..well, let's just say they advertise their service heavily on TV ("New version 7.0!")...and went to a local ISP, then cable. Most of those viruses don't affect Macs, but some with Visual Basic code can be truly cross-platform if we're running MS Office. Nasty!Is the subject line filled in on those message?You can try changing your e-mail in your profile, but you may have to re-register. If the later occurs, we'll get your star rating back to its current status in a few days!

Share this post


Link to post
Share on other sites

From PCWorld.comYou can avoid contracting the virus through your preview window by disabling the Preview Pane function, but the worm will still infect your PC if you open the message. (To turn off the preview pane, Outlook users need to select View and click Preview Pane; Outlook Express users must choose View, Layout, and uncheck " Show Preview PaneBob (Lecanto, Fl)AMD, Athlon XP, 1800+MSI, K7T266 XP ProPC 2100 DDR, 1024 MBXP, Home Edition Elsa GLadiac 920, GF3/64Mb andPNY, Verto nVidia TNT 2-M64/32WD, 100 MB, 7200, Ultra 100Sound Blaster, Audigy MP3+CH Prod, VPP Yoke - Sound CardCH Prod, Pedals - Sound Card

Share this post


Link to post
Share on other sites

I sent an e-mail to Scott Brazell to change my e-mail in the profile because as far as I know I cannot do it myself, right?At least I got rid of the viruses. I receiver 6 today on my old mail :-rollAnyway, I appreciate the adviceTake careMike

Share this post


Link to post
Share on other sites

Please DO NOT re-register just to change your email. We need to change your email for you but all you need to do is email forum@avsim.com with your username and new address and we can take care of that.

Share this post


Link to post
Share on other sites

Thanks Mr BrazellI will do that now. I did not re-register.Take careMike

Share this post


Link to post
Share on other sites

The most recent one to arrive in my mail box is called WORM_KLEZ. My a/v program, PC-Cillin2000 caught it. This one does not need to have an attachment with it, will most likely come from someone you don't know, and will automatically open. It will change some of the executable files on other programs, rendering them useless. I worked for about 12 hours on a friends machine that was infected with it. It even screwed up his anti-virus .exe file, (his file definitions were not up to date), to the point that I had to un-install his a/v program. I then had to re-install it, update the file definitions, and then do another scan. I finally was able to get his system cleaned and running again, but it was a lot of hassle!For some reason, I've not been bothered by it for about three days, but had been getting hit several times a day.Darrell

Share this post


Link to post
Share on other sites

Insist your ISP to put a good antivirus software, besides having one of your own. After all if my utility provider supplies water with poison I'll go after him irrespective of whether I have a filter or not at home. Not opening attachment is nearly foolproof. For some reason my FS doesnt run if I put NV so have been without any virus protection for years. Only once did I fall for the bait and had this KLEZ@mm virus. That mail promised enlargement of certain part of my anatomy and what is that they say?- curosity killed the cat! Never ever again.Santanu

Share this post


Link to post
Share on other sites

>I also had this W32 thingy in my mail, it's just a >massmailer going around at the moment (Norton had a special >warning about it on its site some days ago). >But following the rules already mentioned here, this virus >is no harm at all, especially as Norton always catches it. >Additionally, I always immediately delete any files having >an attachment where I >a) don't know the sender >:( don't trust the sender very much and have no clue what >sense the attachment might have. >>If it was something important, bad luck for the sender.=) >Never got a virus on my computer that way. >>Regards, >>Robert Personally, I think thats a bit overkill. For example, jpegs and other image formats cannot contain virii. Also asimple text document wont contain a virus. I would say only deleteunknow exe, scr, and those suggested by the virus program. Also never open a file that appears to have to extentions like example.jpg.scr.Thats designed to appear to be a jpeg and when opened windows tries to launch the scr extention, therby activating the virus.

Share this post


Link to post
Share on other sites

>In addition to the address change, you might tell this story >to your ISP. They may wish to hear about it. >>I stopped getting spammed when I dropped that outfit..well, >let's just say they advertise their service heavily on TV >("New version 7.0. THats almost a no brainer. Only natural that the most popular and crappiest provider(IMHO)would be bombarded by virii and spam. I love my latest Norton. CHecks both incoming and every outgoing mail as well as all downloads and uploads.Pete

Share this post


Link to post
Share on other sites

>Insist your ISP to put a good antivirus software, besides >having one of your own. After all if my utility provider >supplies water with poison I'll go after him irrespective of >whether I have a filter or not at home. Not opening >attachment is nearly foolproof. For some reason my FS doesnt >run if I put NV so have been without any virus protection >for years. Only once did I fall for the bait and had this >KLEZ@mm virus. That mail promised enlargement of certain >part of my anatomy and what is that they say?- curosity >killed the cat! Never ever again. >>Santanu LOL. Hmmm. WOrks fine for me with NOrton and FS turned on. But to play online it is recommended to turn off firewalls and anti-virus.Oh and most definatley, to the others, if you are recieving virii every day, then your ISP's anti-virus sytem sucksPete

Share this post


Link to post
Share on other sites

Then you should go and research the latest viruses :)because some viruses can be executed just by having the viewing pane open. That pane uses Internet Explorer and it is a hole in that that some viruses exploit.Make sure you visit windowsupdate.microsoft.com to plug that hole in IE

Share this post


Link to post
Share on other sites

A couple of things I didn't mention in my first post was to keep your os up to date with security patches. If your not networking your computers turn off file and print sharing ,this is a big security hole in windows. Also windows xp specific, although win 2000 may have this also ,disable these two services( SSDP Discovery Service)(Universal Plug and Play Device Host)I set these to disabled. This site lists all the services and what they do- http://blackviper.com/WinXP/servicecfg.htm To do this just type services.msc in your run box and right click on these and set to disabled. If you would like more info on this you can read it at this link, its a great internet security site -http://grc.com/unpnp/unpnp.htm

Share this post


Link to post
Share on other sites

I use Mail Washer. Basically you can preview msgs and bounce them back to the sender as if you don't exist. Good for spam.Bic

Share this post


Link to post
Share on other sites

THanks for all the replies guys. I have learned a lot and I will follow your advice.Take careMike

Share this post


Link to post
Share on other sites

I have been getting a lot of the W32Klez.H@mm virus in email. What I did was copy the message and then I contacted comcast.net (this is where the email came) and sent them a copy of the email. The sender was not using their real name, but, comcast found him. He is now blacklisted.Give this a try. You can get the information if using Outlook Express by right clicking on the email and selecting "Detail". At the bottom right click on "message" and copy the text. Then paste it in the message to whatever server the message came from.Hope this makes sense.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this