you are sending emails to us, and we are replying. they are all being delivered. maybe there is something wrong with your isp.if you want to post your new id here, we'll post your key here

Sorry for the repeated emails, John. Can not figure out whats happening. I even checked the server que at qwest and there was nothing there from you ( I use Mailwasher which lets me look at the que on the server before any emails are pulled with Outlook XP. Everything else is getting through including my password from Avsim so I could reply to your message. I am using the same email domain as I was last year when I purchased your software.Did your replies to me bounce or just get swallowed up? Any chance that your isp's domin has been relugated to the bit bucket for allowing a lot of spammers to use their service? Do you have any other customers who use @qwest.net domain email address?Any way really sorry for for cluttering your email but I think the problem just might be at your end? If you could send me the IP of your provider I could check to see if they are locked out.Barry

Barry,Here is the IP address from where I'm sending the replies to you.24.165.200.8I have sent you 5 email responses since last wednesday. I asked for delivery confirmation on 2 of them once I realized you were not receiving them.The following is what I received back once your email is delivered. I recommend you give them to your ISP and let them determine why you did not receive the emails I sent when they were delivered to your ISP:___________________________________________________________________The original message was received at Sat, 5 Oct 2002 08:48:47 -0500 (CDT) from cpe-024-095-125-030.midsouth.rr.com [24.95.125.30] ----- The following addresses had successful delivery notifications ----- (relayed to non-DSN-aware mailer) ----- Transcript of session follows ----- ... relayed; expect no further notifications________________________________________________________________Reporting-MTA: dns; mailout2-eri1.midsouth.rr.comReceived-From-MTA: DNS; cpe-024-095-125-030.midsouth.rr.comArrival-Date: Sat, 5 Oct 2002 08:48:47 -0500 (CDT)Final-Recipient: RFC822; [email protected]: relayed (to non-DSN-aware mailer)Status: 2.0.0Remote-MTA: DNS; mail8.uswest.netDiagnostic-Code: SMTP; 250 okLast-Attempt-Date: Sat, 5 Oct 2002 08:48:50 -0500 (CDT)__________________________________________________________________Return-Path: Received: from ricksmachine (cpe-024-095-125-030.midsouth.rr.com [24.95.125.30]) by mailout2-eri1.midsouth.rr.com (8.11.4/8.11.4) with ESMTP id g95Dmlk17477 for ; Sat, 5 Oct 2002 08:48:47 -0500 (CDT)Return-Receipt-To: "Rick Thompson" From: "Rick Thompson" To: Subject: FW: Date: Sat, 5 Oct 2002 08:48:47 -0500Message-ID: MIME-Version: 1.0Content-Type: multipart/mixed; boundary="----=_NextPart_000_002F_01C26C4C.04EF9680"X-Priority: 3 (Normal)X-MSMail-Priority: NormalX-Mailer: Microsoft Outlook, Build 10.0.4024X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106Importance: NormalDisposition-Notification-To: "Rick Thompson" ___________________________________________________________________To answer your original question we want you to open a DOS box in Windows XP to do those CLSID steps. You do this by clicking Start|All Programs|Accessories|Command Prompt.If you are also asking for a new key we need your new Product ID number. You can get it by running RC and clicking on Register. The Code in red is your new Product ID number. Post it here and we will give you a new key through the forum until we can figure out why you are not receiving our emails._________________Rick [email protected] SupportJDT LLC

glad to see we've found a method of communication ;-)