Gday,I am also having the same problem with the automated email sent after registering for the support portal. Link will not open in Chrome or IE and I am unable to find an email for the support team. On trying to reinstall the J41 on a new computer I am getting a message that I have exceeded the number of installs for the product, if some one from support could reply to get this reset - it would be much appreciated.RegardsCorey Scholz