Hi, And thanks for your assistance. I might have just figured out why I'm experiencing difficulties with this. It seems that for some reason I have several different user I.D.'s. You see I've been with PMDG for a while I began with one name and then changed it and then changed it again but I guess the system did not delete the orig. name. Anyhow, I just got the ticket submitter to accept my orig. user ID and was able to submit tickets for the Re-Downloads that I purchased today. But, however after doing so I still have not received the download links. I'll give the system a little time 10-15 minutes then will re-check my e-mails and my account at PMDG hopefully at that time I will find the links.