Yes, purchased it yesterday. I did as you instructed and installed the service pack. But the same problem is there. The control boards come up as just blank boxes. Im going to try uninstalling the program and start over... Ok reinstalled it and it still the same way. I have the plane set to cold and dark and have tried everything that I can think of. I have the JustFlight DVD version of the 737. I'm lost, what would you suggest next? Thanks for responding. Jason