willic71

id 176261, This is a very interesting topic, I have been having all these problems too,and it's all be cause of a change of e-mail address. Change of company at the time of up grading to Ultra broadband,it's been a proper disaster,I can no longer use the old e-mail so can't login,tried changing name, password etc; only made things worse. This (not any fault of PMDG) I wish to make this clear, it's mine. But it would help if all the customer had to do was enter the ID number they sent us and the new e-mail address and they could then send the customer a connecting email so as to sort the problems out. Even the ID number came back (not in our data base) so if PMDG are reading this could they contact me at my email address which is [email protected]. Willic 71