So yesterday, I got the bright idea to reinstall all of my PMDG aircraft after my NGX file had somehow gotten corrupted. I have the Queen of the skies on a DVD (29.95 at Best Buy- Can't beat it!) so that was needless to say a very easy install. However, I discovered that my download link for the NGX had expired. So after looking on the support forums, I found out I had to buy another download link. Did that. Then realized I had to get a "redownload ticket" from the support site. I didn't have an account so I made one. Just my luck, I couldn't verify my account because the email PMDG was sending did not go through to any of my email accounts on any of my browsers. So no redownload ticket for me. I tried clearing the cache, cookies, everything everywhere...and nothing. So yes, I am a little bit frustrated with this lengthy process itself even before the strange issue I'm now having. I love all my PMDG products, however, the redownload process should not be this hard for such a high-fidelity product in my opinion as a return customer.
Here's my order number and such...
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Here's hoping someone from support can now see this post and can resolve this quickly. Thanks in advance! :Kiss:
