c150student

It was good to hear from Chris. Obviously what he has been through over the last year was sad to hear, but I for one appreciated the candidness of the email. Hopefully now that the world is starting to get back to normal there won't be so many barriers to getting products out of the door. I still have the money sat aside for a TQ, so add me to the list of future buyers (once it is on the shelf, of course)!

I was one of the lucky ones who managed to actually get hold of a yoke. I had some problems with mine initially and Chris was an absolute gent, managing to get a replacement unit out to me in short order. His customer service was excellent and he clearly stood by his product. However, regarding time scales, he has always overpromised and underdelivered. Every since the pre-orders of the yokes, there was always another batch of XYZ just 4 weeks away, and after those 4 weeks passed, that batch would now be just 3 weeks away. When the throttle quadrant was announced I eagerly set aside money for it, but I held off pre-ordering because I guessed from Fulcrum's track record that their promise of delivering the TQ by February was unlikely, and unfortunately I was right. I uploaded a review video to YouTube two years ago comparing the Fulcrum One to the Honeycomb Alpha, it ended up with over 8000 views. I've been keeping an eye on this forum over the last few months and recently made the decision to remove that video as I just can't stand by the yoke currently. The hardware is good, but I'd hate for someone to lose money on a bad purchase influenced by me. If that is the case for anyone reading then I apologise. I hope you all get your money back quickly. My main concerns at the moment are twofold. Firstly, people should be aware of the current status of Fulcrum and receive any money back if due. The website should prevent new orders from going through. Secondly, I'm also concerned for the welfare of Chris. From my dealings with him I found him to be an honest and well meaning man. I can't see him trying to deliberately con anybody, and I think it much more likely that he was just out of his depth. I'd love to see Fulcrum back selling quality hardware, but in the absence of that I hope that Chris is alright. This isn't a faceless mega-corp, it's a pretty much one man band driven by a desire to do something great, and watching that disappear has got to be difficult.