Dog-pilot

Hi. I purchased the F1 GTN 750 and recently had to reinstall my X-Plane 11 software. I've tried re-dowloading the GTN 750 software but it doesn't seem to recognise my e-mail address as a legit address, and no option to try and reset password etc. Anyone had similar issues or any ideas on how to resolve mine and be able to download and re-install again? I'm not a computer buff so apologies if I'm overlooking something obvious. Thanks.

I had a similar problem recently after downliading an add on. In my case I managed to remove the add on files running the 'regedit' process: 'Windows +r' in the box type 'regedit' & 'enter' click on the Windows C drive Select 'File' & click on 'Extract' Make sure you have still selected the C drive & Type: Config_backup & 'enter' 'Control'+f key 'Enter' Type the name of the software you wish to remove 'Enter' The first unwanted file will be highlighted Delete the file to find subsequent files press F3 & repeat until the regedit process says 'no more files found' Close & restart computer & start FSX. With the problem siftware removed FSX should load ok. It did in my case so I hope you have the same success. Best wishes.

Thanks for the welcome Tom. Hi to everyone. (Dog-pilot)