Babbo

The e-commerce installer (rxpGTN-750-XPL.exe) was installed (with my original version 9 purchase) and re-installed (while checking versions 10 and 10RC2). And it was/is re/installed on the same machine like my XP11. (Even if I’m working on different computers, like currently in my office, and like everybody does, XP11, e-commerce, and RXP-GTN exclusively target my one and only private machine.) Now the money. The Thanksgiving code was entered during the Version 9-purchase, previously downloaded from your side as a single file within a zip. During my both re-installs I was never forced to enter that code again. Your final recommendation is to reinstall again, using a “key-file” and a “license password” … I have a Thanksgiving code, I have Flight1-password – and now you demand a key-file and a license password. You will understand that this can be confusing: Please explain in more detail – and I’ll be happy to do as demanded to get the product running and my 15USD back!

This is becoming somewhat tedious. I ordered from your Reality-XP page. Here I used the option bottom left, which is described as "GTN 750 for X-Plane". My email-confirmation assures a purchase of "1 RealityXP Garmin GTN 750 (XPlane)". Strangely, this order confirmation does not account for the Thanksgiving price ($35.00), but shows $49.95. I didn't care about this yet ... ... but now I do: My Account says " - 49,95 USD". Consequently, did I fail in any way & where is my discount?

Ah, they're short ones: rxpGtnSim.dll.log 17/11/28 20:36:09.438 07896 - ] # rxpGtnSim64.dll version 2.4.10.0 17/11/28 20:36:09.437 07896 INFO ] 17/11/28 20:36:32.018 13212 INFO ] 17/11/28 20:37:42.518 07896 ERROR] invalid count for GTN 750.2 rxpGTN.xpl.log: 17/11/28 20:36:06.115 07896 - ] # win.xpl version 2.4.10.0 17/11/28 20:36:06.115 07896 INFO ]

You're welcome - how can I hide these logs? (Not to waste room here.) Edit: like for my last log - but it was not me! (?)

Yes I deleted the ini ... now I did a re-boot and a re-installation of RC2, Yes, again the window (bezel with some knobs, inside the screen) appears. Please, find below the RealityXP.GTN.ini from the cessna-directory:

Answers: 1) XP11 V.11.05, i.e. standard, I never installed a beta 2) Probably you mean Plugins/Reality XP GTN/GTN1/<choose one GT-version> Taking GTN 750, this does result in a pop-up, ... Note: did the delete-thing without success. 3) ... which is what I called "bezel", and, yes, inside appears to be the - black - screen.

... sorry: another failure!

Understood and managed the update. No success again.

Thanks a lot for your kind and, above all, fast concern – I’ll try to be more precise: I installed your plugin this weekend after my purchase, where I received an “rxpGTN-XPL-Setup.exe” which initialized the process, simultaneously making a Flight1 account, and so on (you know the game). Installation – basically – was successful, also the trainer works. Then the LUA-installation and an RXP-GTN could be activated (within the default C172) into a separate window. It’s version is 2.4.9.0, which is confirmed by the check-update-option. But there is no cockpit integration at all and the bezel remains black whatever I do. Then I checked all options of settings/gauge options/power source, moved the brightness bars up and down, nothing worked. Simply black. Tried some other planes, same picture. Found your User Manual’s troubleshooting chapter, which pointed me to the log files “rxpGTN.xpl.log” and “rxpGtnSim.dll.log”. Both contain nothing more than a single line, giving respective version numbers (win.xpl version 2.4.9.0 and rxpGtnSim64.dll version 2.4.9.0). Finally, excuse my vague opaqueness; please read the whole story here: I found your advice (to another avsim forum member) to try release candidate 10 from the “rxpGTN-XPL(2.4.10).zip” (link provided). I downloaded it and used “rxpGTN-750-XPL.exe” (probably the thing, you called “e-commerce-installer”) . Then some clicks and a button “Click Here to Reinstall!”. And so I did. Followed by the need to Flight1-validate. The next window confirmed my valid registration and offered an extraction(?) to C:\RealityXP. Well, I didn’t want a re-installation (fearing, something could be destroyed), but an update, and second, I couldn’t change the path given, while my original installation was/is on a different place (than C:\RealityXP). That was my confusion. There was no cancelling-button, so I shut it down via control-shift-escape … Thanks again and please don’t hesitate to demand additional information!

As you will imagine, I'm new here: hello dear all! What the subject says ... but then I got absolutely frustrated. Not only that I had to realize that integration of the RXP-GTN is still in its infancy (no, even if I'm a programmer, I don't have any glue of 3d-modelling ...), not even I was able to switch the 750 on. There's (XP11) only that black bezel, which I can move around, with some knobs doing nothing. Then I had some hard hours in the internet with respect to integration and use. The only manual I found ("Reality XP GTN Touch XPlane.pdf") was no help. I learned that integration, basically, can be done (underlying a big bunch of if's), and powering-on was only mentioned in the context of RXP's advice to try RC10. And I did. But the installation was opaque. Didn't know, whether the wizard performs an update or a new installation (in a new directory), everything connected with my flight1-account, completely confused me, so I cancelled it ... I would sleep better, If at least I could power it up ... Thanks a lot for any tip! P.S.: By the way, I was happily driven by JohnFly's Youtube-statement that the RXP-GTN popped up automatically in his Piper-cockpit ...