benwbriscoe

I bought and downloaded Dubai from FlyTampa knowing they create very realistic airports. Started exploring only to discover the airport is nothing like it is at the moment. Turns out the forum is "locked" as the add on is "discontinued" even though nothing of the sort is made obvious before purchase. What a con. FlyTampa should be held to account for this. A fraudulent description of a product with no way to rectify it. Outrageous.

Hey... Does anyone know if FSDT KIAH is compatible with v5? FSElite haven't listed it on their compatibility page. Thanks, B

Quality by name but not by nature it appears. There are a number of issues with their v5 of the 787, yet they are incredibly slow to address these problems and in some cases just ignore support requests. Other developers are so quick to get back to you, it's so disappointing that a company whose name is synonymous with quality is in reality the complete opposite.

I've avoided Drzewiecki Design recently as their sceneries always have problems and never integrate with SODE or GSX properly. Anyway, bit the bullet and bought and downloaded NY V2 sceneries for JFK and others. Loaded it up. Used GSX menu to dock jetways and get the dreaded... "No Jetways Here" message. Sigh! I mean, come on, surely they should be able to get this right?!

What's DD?

What's the best JFK airport scenery for V5? Thanks, Ben

Thank you so much!! You have solved the problem I've had since MSFS was launched. Thank you for taking the time to help me, it is so appreciated. For anyone having similar problems...Ryan is your man!! Thank you again! Ben

How do I enable this? Many thanks

Hi, Can someone explain why I keep getting a "No jetway here" message at gates at Taxi2Gate's KSEA? Thanks, Ben

Sorry, which scenery?

Hi, I am still unable to buy anything from the Marketplace...constant payment failures (even though Microsoft Store is still processing other things outside of MSFS fine). Tried running through XBox app, keeping MS Store logged in, all totally up to date, no problems with a conflict in countries...just fails everytime, straight away. I can buy and install free addons. Tried the Zendesk but unfortunately they're more than zen, they're practically asleep and they were no hope. Can anyone help?? Thanks Ben

Hi everyone... What's the best Seychelles airport scenery for v5? Thanks, Ben

Bad textures, low frame rates, bad modelling... Am I the only one who thinks that SimWings LHR is really bad?! Even with sliders pulled to the left it performs really badly and doesn't even look that great. It's probably the worst performing airport out there. Why haven't any decent scenery developers tried to do it?

Where is the one to one support to allow them to actually come and help with this issue?!

I have done everything that everyone has suggested and everything is set up correctly my end. However, Microsoft and Asobo are seemingly incompetent in getting this bug fixed. In fact their only support solution is "try the forums...!". That's not support and it's insulting considering the amount of money this product costs.

Thanks for the advice. How do I not run it as admin? I'm not running through Steam. There are no problems with my cards...in fact I've tried two different ones. I've also tried: 1. Running through Xbox app 2. Being logged into Microsoft Store with the webpage open and running in background. 3. Adding and removing payment methods. 4. My PC's region is set to UK, as are my cards, registered address etc. I really feel I'm going to miss out on so much content as this just doesn't work (and Zendesk are not providing any support).

I genuinely can't believe that neither Microsoft, Asobo or even Avsim members can't help with this. Without the use of the Marketplace the sim is useless and I have no where else to turn for help. Please, there must be something people can suggest to get this working

Hi, I've just bought and downloaded FSDG's Cape Town scenery for v5 and the jetways don't work? Tried through the GSX menu but it says 'No Jetway Here' at A5, when there's clearly a jetway! Am I missing a file or do I need to download SODE jetways or something? Thanks, Ben

I've tried this and the free product downloads fine. The moment I try and properly buy something...failed! Microsoft do not seem to be doing anything to address this and Zendesk's response is..."check the forums". Thanks for the "support". MSFS is clearly a faulty product as without the Marketplace, it clearly doesn't work.

Even after the new patch I can still not buy anything through the Marketplace. When I click on 'Buy and Download', straight away I get a 'Payment Failure' notification. It doesn't even attempt to make the payment. I've tried asking on here before and through Zendesk but no one seems to know what the problem is, despite other users also reporting the same problem. The marketplace community is a huge part of MSFS and not being able to access or use it is a major problem. Please help! There must be a solution to this (I've already tried running through the Xbox app). From desperate Ben!

Sorry to bring this back up, but will we miss out on products because of our inability to access the Marketplace? Or will we be able to go to developers directly? Thanks

Do we think developers will offer their products as stand alone downloads without having to go through the Marketplace? I'd hate to see someone like PMDG only make their products available through the Marketplace when we can't access it?

I'm still having this problem and ZERO response from the Zendesk which is incredibly frustrating. This is clearly an issue but Microsoft are not responding to it?!

Thanks, this could be the problem. Been searching the hard drive...where exactly do you think this could be located?

Any ideas very gratefully received... Here are a few more screenshots. As you can see, the jetways clearly behave as though they're SODE: https://imgur.com/a/D0xGSqq