rog943

Help please! A few days ago I found that I could no longer launch the sim. I bought my PC less than two years ago with MSFS installed (they sold me the discs they used and it's all in my name). A few months ago I purchased the premium version within the FS (online download) without a problem. I have never used the DVDs until now. I'll try to summarise. After trying a few times I concluded that I was going to have to reinstall the whole thing (sinking feeling). I had been reading lots of posts and uninstalled the programme. I had renamed my Communities folder and deleted the folder which had contained it - the one in users\....\Packages\Microsoftflightsimulator followed by a long series of letters (!). I have tried three times to reinstall (=3x5hours). Currently the situation is that the discs have installed into a folder (the default) called MSFSpackages. I can't recall seeing that before and the one I tried to describe above is not there. At the end of the install I was asked to enter the code which told me the code had been redeemed. At this point I am lost. In Apps the MSFS is shown as 100Gb DVD content. I have tried to get the game running in both Xbox and MS Store. In the process of this I have downloaded another 2.1Gb of data. I have signed in and out. The game is shown in the library and it is 'owned'. I click on start. Nothing. DVD1 has been in the drive all the time. I have tried 'Repair'. There must be something I haven't tried and I hope someone can point it out to me. Somewhere I read a post which haunts me - someone said that some registry entries might be incorrect and no matter what you do if they are left to fester you will never get the thing going (even more sinking feelings!). Help! Rog

Thanks AJZip, I appreciate your explanation. I have actually reinstalled the programme and it works just the same. Fortunately I hadn't got too deeply involved to lose much. Intuitiveness, makes us expect things that don't always happen! It's Christmas so lets hope there's less of that around. All the best to you and all.

Thank you Sierra Delta for your reply. A circular one and which still leaves me trying to make the point gently that if you're looking for an answer on the forum about MSFS generally you don't see any guidance there. One bullet-pointed section warns off putting questions on there and the other section is posted as being to do with VR. End of. Let me make the point that I do appreciate the time and effort people put in to make the website and the forum work. Thank you to you all. That doesn't mean that I can't gently point something out that I think doesn't work very well. That's what I was trying to do. Whatever. My actual question will seem rather puerile, but I'll ask it anyway. When I start the game it goes to the 'checking for updates' page, stays there for what seems a long wait before completing the load. During the wait the icon shaped like a spring washer - an incomplete circle - doesn't move at all. Logic suggests that it ought to turn to tell me it is actually looking for updates, but it doesn't. Could it be that the Update Manager is not actually working? I see a lot of people do post in various places about Stuck on Update Page or similar. Or is the 'I am looking' icon being stationary the way it should be?

The title and comments about what the forum is for make me wonder if this is the place to ask a question about MSFS. It is not about VR just the running of the programme. Should I ask it here? If not then where, please?

Hi Murmur, Sorry not to get back to you especially as you were trying to help. I carried on experimenting but got nowhere and yes I am following the steps. In the end the situation is that the red band goes blue when I move the trim wheel fully and I named the axis 'Trim Wheel'. The blue button remains unavailable but the wheel works! Because I have other problems with it I have decided to try to get a solution on the other site dedicated to Xplane so thanks for your interest. I hope I can get it sorted.

The way they advised me seemed to ignore my explanation and just quoted that 4 hours was over the limit. As you all know 4 hours can fly by chasing a petty issue. I will say though that this should be a stable FS - been around for years - and does not behave in a way that makes me think ooh, can't wait for 12. I can and will. If anyone is interested I am still getting nowhere with the calibration issue with the trimwheel. Using the alternative - a button on the yoke - doesn't either. It just gets worse. Grrr. (A fairly quiet and tired grr as I have MSFS and FSX and they work better).

I'm going to have to do something like that as my request has been refused!! 4 hours of fiddling about with 2 reinstalls goes over their limit apparently. So I'm back to square one.

I have put in a request for a refund. I'll put it towards 12. I did do a clean reinstall but still with all the problems, one of which was that it would not complete the calibration of my Gear Falcon trim wheel. I hope that won't be a problem in 12?? Thanks everyone for the suggestions etc. Roger

Sorry to prolong this but having looked at the video, maybe I haven't explained too well. (But oughtn't I be able to fly using the keyboard to at least get going, so binding stuff could come later (yes, of course sooner than later)). The aircraft isn't moving forward, it is stationary. My view though is slowly traveling left - past the port wing, the back of my seat and so on continuously all the way round. Almost straightaway an engine stops. If anyone can throw any light on this I'd appreciate it. Because I haven't really set anything yet I actually reinstalled the programme from Steam, with the same result. Roger

Thanks guys, I just hoped it was going to be as simple as they make it sound. (Like - I didn't have that bewildering experience when I first started up FSX.) I'll watch the video and read the stuff and hope in due course I'll be as convinced as everyone else that it is a brilliant sim. Happy flying and thanks again. Roger

Yes, I was tempted by the 50% sale. Bought the Steam version, downloaded it and expected to go flying. It comes up with a warning that my trim wheel needs to be calibrated but I chose to continue anyway. Each time, with different aircraft, it launches in a continuous pan to the left and the engine (or the left engine) stops. Can anyone help me to just be able to sit in the cockpit looking forwards and be able take a breath and get to grips with things?

I am having a major problem using the hot key to get the LINDA screen to 'pop up' when running MSFS. I did see somewhere that this could be problematic but I have tried various key combinations and some work for a while (lots of repeats) but when I re-launch the FS the hotkey doesn't work. I can see that in the cfg file for example the code is 32843 when I try to use Alt+K and this changes to 49227 when I try to use Ctl+Alt+K. Any suggestions will be appreciated. (Incidentally the Alt+F for FSUIPC7 works flawlessly.)

Worked perfectly. Thanks again. Roger

Wow Andrew, that was quick. Yes I have been using 3 screens but just now back to one, so it's probably that. I'll try it. Thanks.

Hi Berlopez, I felt a bit stupid when I found out what the problem/answer was but felt I ought to put the solution on here. Why the slider moved is a mystery - I never use FSX controls so I very seldom go in there. Gremlins?