Pandre24

Hello, I am hoping someone from the RealityXP team or the community might be able to help me with a purchase issue. I recently decided to purchase the G650 after spending quite a bit of time looking for alternatives and finally committing to it. I am fairly new to flight simulation, and unfortunately I made a mistake during the purchase process. I accidentally bought the Microsoft Flight Simulator version instead of the X-Plane version, which is the simulator I actually use. As soon as I realized the mistake, I went ahead and purchased the correct X-Plane version as well because I really wanted to use the aircraft. However, that means the MSFS version I purchased cannot be used by me at all. Being new to simming, I feel pretty sick about making such a simple mistake, especially since the product will just sit unused. I tried looking around the website for a way to contact support directly but could not find an email or ticket system, so this forum seemed like the only place I could reach out. If anyone from the RealityXP team could please help me with a possible refund, exchange, or credit for the MSFS purchase, I would be extremely grateful. Email: (removed by moderator)