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Captains- I thought I would give you all a quick update on where we are now that so many of you are out enjoying the NGX! Last night was a bit more exciting than we had hoped for, what with the nefarious intentions of some. In the end, we have seen a return to pretty normal stability levels and continue to work with our server techs, security vendor and others to see what can be learned from this event to prevent it from happening again. By early morning Friday we were more-or-less back to normal operations although we had a number of folks impacted by lost or missing download links we were able to work through most all of those issues during the course of the day. So where are we now? We are now in the normal post release phase where we are collecting data on things that are being reported around the simsphere. We are finding that the VAST majority of users who are running into trouble can be resolved by simply pointing them into the INTRODUCTION document that was included in the product. We have a small cadre of users who are having problems getting activated, and we are working to resolve those issues as quickly as we can. We have tasked one member of the team to start collecting all of the items reported in order to start cateogirizing them into categories that will help us to run down any items that might require an emergency update. (Currently we are looking at one such item- more on this once we have a bit more data) but for the most part we are collecting data on things that might not be operating as we wish so that we can do a general cleanup with the update that will come in time for the PMDG 737-600/700 Expansion Pack. We have been flattered by the response to this product being released- and it has been truly enjoyable to see it described as "ground breaking" and "unlike any other." That is what we have been striving for all of these years - and it gives you an idea where we are headed with future products such as the 777. (Don't ask.. I won't tell you anyway! ) Okay- so on this one issue that we are tracking as a potential reason for a "Hot--Fix": We have seen some users report some conditions where the airplane freezes and ceases updating. There are a couple of reasons why this might be happening and we need more data to sort out a way to prevent it. I don't want to get too technical in describing what we suspect may be happening, but we are looking pretty carefully at areas such as resources and the like. We are also going to be trying to find some cases that can be replicated in-house as this is always the fastest way to resolve something. Ryan and Paul are going to be managing the collection of all data for forwarding to our tracking suite, and we will be paying very close attention to trends... Once we have more information to share we will! (I thin Ryan may also host a thread in which we keep you up to speed on the items that we have identified and resolved- just so you can see what we are up to... It might be a few days before that starts however.) In the mean time- get out and FLY! We are thrilled to have this airplane in your hands and we are certain that you will be enjoying the depth and completeness of this simulation! Thanks again for all of the support you have shown us over the years. We hope the NGX brings you many years of great simming ahead!