Hello, I just got this great add-on and love it. The 10 day grace periodis not over yet and I wanted to get my permanent registration code.I have the SU1 installed. When i now go to PMDG --> Registration Details --> extend registration, nothing noticeable happens. I searched through my FS9 folders but couldnt find a file or anything that has the data I need to send to get my registration. I guess I am just too stupid. please help.RegardsDavid P.

David,Email PMDG support and they will get you fixed up right quick. I think this is a known issue but I don't know the solution :-boom

Rgr, I will do that, ty.Did you get my email regarding SID/STAR? David P.

Yes I did get your email. :)

Would like to say that reply is on its way as we speak :D

Are you in full screen mode? Try alt-tabbing out of FS and you should see the registration window sitting behind the main FS window.Ryan

@Ryani just tried it, no success.@Fredthanks again !!!

Hello, I purchased the product a couple of days ago and I'm experiencing the same problem, I can get the Extend Registration to work nor I am getting a warning message about an expiry date of my plane.Sent e-mail to PMDG Technical Support the same day I did the installation I think Aug.5 BUT..... I'm still waiting a reply.I have the plane installed properly with Patch V1.1 in both Fs2002 and FS9 but.......I'm getting the same problem.How long does it take Technical Support to get back to Customers??I don't want to create a big fuss about this problem but they should reply A.S.A.P. to people especially when spending money for their product or at least they should post something in the forum since, I believe, it's already a known issue !!Frank Di CandiaToronto - Canada

Frank-Hello Frank. "I" and the "they" that you refer to in your message above.Drop me a note at [email protected] with your question and I'll get you worked out.

Thank you, I have now re-sent my two requests to you e0mail address.Regards, Frank Di Candia