Hi, I know you guys are busy on the patch plus the holidays. Just asking what is the current turn around time for fullfilling a replacement download. I submitted a request on November 11th plus a second request a week ago and just curious what I should expect. Thanks.....BobP :)

You probably have, but make sure you send the requests to the PMDG support email(support@blahblah :))

Bob,Try sending a note to [email protected] with all your info especially your order ID and we will get you goingRegardsPaul Gollnick :-coolTechnical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.com

Thanks Paul, I will do that. I do have a backup of the 737NG on a CD but it is unreadable. (statement to let you know I'm not a complete computer idiot! :)) I decided to do a simple ugrade (ha! - obviously a computer idiot) from win2k pro to xp-pro and ended up having to reformat. BobP :)