July 23, 200421 yr Hey guys,Built a new machine and as always I got everything backed up, meaning I have the .EXE files of the NG and 800/900. When the plane gets loaded it asks for the the registration code. Where might that be or located??? I have all my confirmation emails and I don't see a registration code in there anyways, and the link to download does not work.So I sent a email to PMDG lost products, but I have not lost the product or any documentation.What's my options here, like to back flying by tonight.
July 23, 200421 yr Strange, Make sure to download and install ALL patches prior to running FS. The later patches removed the requirement for codes and activation. You should be able to use those original files IF you have the correct updates and install them in order. If that does not work send a email to the [email protected] and explain what is going on, they should be able to help you out.Best Wishes,[h4]Randy J. Smith[/h4][h3]P M D G's 747-400[/h3][h4]coming to a runway near you[/h4][/font color]Caution! Not a real pilot, but do play one on TV ;-)AMD 64 3200+ | ASUS KV8 DELUXE | GFORCE 5700 ULTRA @535/1000 | Maxtor 6Y080M0 SATA 80 GIG | 512 DDR 400 | Windows Xp Pro | Windows Xp Pro 64 | Randy J Smith
July 23, 200421 yr Commercial Member Hi Vollmey,Make sure you patch your PMDG 737-600/700 Install to the latest release (SU1.3) prior to intalling the 800/900.We changed our initial copy protection scheme, and you no longer need a registration code. Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg Vin Scimone Precision Manuals Development Group www.precisionmanuals.com
July 23, 200421 yr Author Thanks guys, I did stop with orginal NG install and loaded it up just to make sure everything was ok. I'll add the updates in order, and hopefully that will kill the registration stuff.Thanks again for the quick replys.Can't wait for that 747-400 :)
July 23, 200421 yr Author Hey,I missed one backup, service update 1.1 to 1.2. That update was sent out via email and I don't have it, I skip form 1.1 to 1.3 with my backups. The email link for 1.2 does not work and it is not on the website. Can you get me that service update????? Thanks
July 23, 200421 yr You can send an email to [email protected] with all your details except creditcard number. SU1.2 is a complete product and not just an update.From the webpage:Replacement of a lost PMDG Product: Replacement of Lost Download Products: PMDG offers replacement products to customers who originally purchased an electronically delivered product directly from PMDG's website. PMDG is unable to replace lost or user damaged CD media, however we can easily replace a product that was originally purchased as a download from our website.PMDG provides free product replacement for a period of one year from the date of original purchase, provided the customer can provide enough identifying information to help us locate the customer order within our records!Please send a detailed email to: [email protected] and provide your name, approximate date of purchase, Confirmation ORDER ID (if possible!) and any other information that may help us identify you and your order. DO NOT SEND YOUR CREDIT CARD NUMBER, NOR WILL ANYONE FROM PMDG EVER ASK YOU FOR YOUR CREDIT CARD NUMBER. Time Limitation: After the first year of ownership, PMDG may, at it
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