Jump to content

Sign in to follow this  
Guest Pilot4Life

I have had no response from my e-mail

Recommended Posts

Guest Pilot4Life

Hey Guys, I bought 737-600/700 yesterday and never received it in e-mail. I have e-mailed them about it and they haven't responded. Anyone know what the problem may be?

Share this post


Link to post

Hi Pilot,Sometimes, people's ISPs filter out PMDG mail as spam. If you have not yet received a confirmation email (you should get one within moments of purchase), send us an email at support@precisionmanuals.com with your oder number. If at all possible, use an alternate email address. If you havent heard from us within 24 hours after sending the email, report back here. We appreciate your business, and we will make sure you get your confirmation! Sorry for the inconvenience.Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg


Vin Scimone

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team_FB.jpg

Share this post


Link to post

Pilot,I specifically remember your email with that address and you should have already had my reply. If not, try resending your request, I will be checking the mail tomorrow after I got of the road.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg


Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

Share this post


Link to post
Guest coolchris

I have sent 2 more emails to the support email address and had NO RESPONSE.Please respond to my email as I have had to reformat my computer due to a system failure and have lost the downloaded product. My details as much as I can give are in the..erm.....EMAIL.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    2%
    $640.00 of $25,000.00 Donate Now
×
×
  • Create New...