Jump to content

Sign in to follow this  
Guest sailingwill

PMDG, need Help! Customer Service Question!

Recommended Posts

Guest sailingwill

Hi, I purchased the 737 600/800 and 1900... I love it... I am having some problems with a possible virus and I am looking at reformatting my hard drive. Problem is I can't find the original zip download files from when I purchased the aircraft. How can I save my planes and use them again after reformatting my hard drive? Should I try to burn & save the original down load files next time? Save the aircraft folders from fs9? Mahalo, Will

Share this post


Link to post

Will,You only need to burn the installer files you've got from PMDG. That's what I have done and it works like a charm!Hope it helps,


Mats Johansson
PMDG Flight Test Dept
Boeing777_Banner_BetaTeam.jpg

| Asus Z270-A | Intel i5-7600K @ 4.8 GHz OC/H2O | nVidia Geforce GTX 1070 8GB OC/O2|

Share this post


Link to post

Will,I sent your new download links last night. Let me know if need any further assistance.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg


Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

Share this post


Link to post
Guest sailingwill

Did you send them to my e-mail account? I didn't get them? Like a dummy I didn't save the original zip files. Thanks

Share this post


Link to post

Will,I did, drop me another note at support if you didn't get them yet.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg


Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    2%
    $565.00 of $25,000.00 Donate Now
×
×
  • Create New...