Hi allMy 747 was acting up so I removed it using add/remove programs--when I went to reinstall the installer asked me for an id # and a password--said go to the PMDG site to retrieve this info--but I could not find an area to do so--no area to view MY ACCOUNT INFO no link to retrieve a password as per instructionsHelpDorn [email protected]

Did you try here:https://www.precisionmanuals.com/productcar...=1&redirectUrl=Jim Karnhttp://www.precisionmanuals.com/images/forum/pmdg_pf.jpg