Hello,I placed an order for the 747-400 QoS last night and paid via Paypal. But I got a blank page after I clicked "Return to Merchant" and nothing happened after that. I then checked the "my account" info on the PMDG website and said that I had not placed an order previously.I've received a receipt from PMDG and I also have the paypal record too. But as of now I haven't received a download link. Thank you!Yihsin (Nicolas) Hu

Hi Yihsin,Please contact support via email about this... thanks.

Thanks for your response.I did contact support but I haven't heard back from them yet. Thanks again!Nicolas Hu

Nicolas,You should hear from Robert shortly. The order is being sorted out.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

I'll be eagerly waiting for Robert's response.Regards,Nicolas Hu

Dear PMDG,Could you guys give me an update on the download link for the product I paid for? On your website it still doesn't show any previous orders and I haven't gotten any email replies from support. I know the money isn't a problem cause it's been deducted from my bank account already. I'm getting a bit worried since it's been 2 days since I placed the order.Thanks again!Nicolas Hu

Dear PMDG,Could you give me an update on my order? It's been more than 2 days since I paid for the Qos and I'm still waiting for a download link so I can install it. Any update would be greatly appreciated!Thanks!Nicolas Hu