Jump to content

Sign in to follow this  
greg100o

Cannot access PMDG website so cannot buy! PMDG support please help

Recommended Posts

For three days this is what I get when I go to the webpage:The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.Cannot find server or DNS ErrorInternet Explorer I tried literally 20 other websites and get to their pages fine. I even turned off all of my security software thinking it was a firewall problem, but no joy.My browser settings do not restrict other sites. This site is not on my blacklist.PMDG support what could be going on?This is not a spelling error etc.Greg


Greg Clark

Share this post


Link to post

Greg,This is probably an issue somewhere in the internet router chain between you and our server. I've been able to access the site just fine the entire time since release.You can test the route between you and the server by opening a Windows command prompt (Runcommand), and type "tracert www.precsionmanuals.com" (without the quotes).Watch and see if it times out before it reaches the PMDG server - if it does the problem is definitely in the chain somewhere before us and we have no control at all over that...


Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

Share this post


Link to post

Thanks, Ryan.it did time out. Not sure what to do from here, maybe call comcast. Maybe you are still getting a lot of hits and it times out for that reason.I'll keep trying back every day or so.Greg


Greg Clark

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  
×
×
  • Create New...