Still no reply to download request

[Guest SuperFortress]

I have tried contacting PMDG support 4 times since Sunday using Yahoo mail and I still have not had any response or notification that my email was even recieved. I am trying to re-download the 747-400X which I purchased a few months ago. Please advise. Thank you.

[cavaricooper 2,613]

You did read the sticky, right?http://forums.avsim.net/dcboard.php?az=sho...id=148813&page=Best-Carl F. Avari-Cooper BAW0225http://online.vatsimindicators.net/980091/523.png| XP Pro SP3 | 2 x APC UPS | Coolermaster Stacker 830 SE | Gigabyte P35 DS3R | e8500 @ 4gHz | Tuniq Tower 120 | EVGA 8800GT 512MB | Creative X-Fi Fatal1ty | 2 x 1 GB Corsair XMS2 | 2 x 320GB WD Caviar RAID 0 | Corsair HX620W PS | CH Products Yoke-Pedals-Throttle Quadrant | Aerosoft 747MCP-EFIS-EICAS |

[Guest SuperFortress]

>You did read the sticky, right?Yes I did read it and I thought I had followed the instructions correctly. I sent an email using my Yahoo account. Are you saying that it must only be via Google mail? Thank you.

[Guest SuperFortress]

>You did read the sticky, right?Yes I did read it and I thought I had followed the instructions correctly. I sent an email using my Yahoo account. Are you saying that it must only be via Google mail? Thank you.

[Tabs 2,790]

If you're not getting the autoresponse then yes, Yahoo isn't working. Gmail has given good results based on what we've seen.Btw guys, we are looking into a fully web based support system that will eliminate this sort of thing, no ETA on that but we are looking to end this problem.