Hi,i purchased the MD11 this morning, payed via paypal, got my Order Confirmation, downloaded the product and tried to install it. However I cannot validate my product. After inserting email ([email protected]), OrderID and Password (the password of my User Account, right?) I get the error message:

Chris,We don't handle stuff like this on the forum, someone will get to you via email shortly - did you get the automated response from support?

yes, thank you.just thought that someone had a similar problem and could help me. i will stay paitent and keep waiting... it's just not easy!regards,chrjs

the validation can be a bit picky sometimes. Don't cut and paste your user information. Type it out carefully, and see if that solves your problem.Best,http://www.precisionmanuals.com/images/for...er_MD11_Vin.jpg

sorry, doesn't work either,but thanks,regardschrjs