Hi, just got my new card the other day and have just had some time to try and install it. I've tried removing the old drivers, to which windows say it needs to restart, do i? won't it restart and auto detect the old card? Anyway, i removed the old card, installed the new card as per the manual, switched on and the system booted for a while, then just after the winXP startup logo, the screen goes blank, and nadda, nothing. Whats wrong? I noticed the there were 3 or 4 lines running up and down the screen (like matrix code). I have now obviously put my old card back and system restored and everything is fine for now.Can anyone shed any light on my problem? Thank you.old card - ATI Radoen 9200 series 256mbnew card - XFX GEforce FX5900 Personal Cinema 256mbwindows xp home edition1gb ram320gb hdd

First of all, yes you need to restart after removeing the drivers. Windows loads the display drivers into memory at startup, and they stay there until the computer is restarted. At startup windows will auto-detect the card, but it will ask you before it installs the drivers (found new hardware, would you like to intall drivers). Usually with videocards you press cancel when window asks about drivers and rather install the drivers by running a downloaded .exe file.Second, Windows doesn't identify the card as Nvidia or ATI, but simply as a display adapter. Therefore it is very important that you remove all traces of the ATI display drivers before you try to install the new card. You'll still get a picture even without the drivers, as windows will load generic display drivers.If you have removed your old drivers and still only get gibberish on the screen there is a possibility that the new card is broken. It happens more often than you may think.- Oyvind

Select the control panel, add/remove programs menu, search for ATI drivers in the list, select the drivers for removal, and remove. The computer should remove the drivers from your computer and indicated it needs to reboot to complete the removal process. Once it reboots, the installed drivers should be removed and the computer will load to the WinXP default drivers for your card. Shut down your computer.Remove the old card, install the new card. Restart your computer and the computer should load the WinXP default drivers for your new card. If it successfully loads to a course resolution screen, you are ready to install the drivers for your new card. Install the drivers according to the directions given.If the computer doesn't boot to a usuable screen, reboot the computer. During the reboot process, press the F8 key during the DOS (black screen) and before the Windows screen. It should bring up a DOS Menu. Select the safe mode. If a successful Safe Mode Windows screen loads, try installing the drivers in the Safe Mode, letting the computer reboot to the Normal Windows screen.W. Sieffert

Im still having problems :-( i removed all ati drivers from add/remove programmes as stated, then shut down and installed new card. it booted ok and i went to install the drivers, then my screen goes blank, so i have to force quit by turning off. it then starts up going to safemode, but it wont let me install anything. when it allows me to it restarts but nothing seems to have happened

Remove the computer cover, if installed. Turn the computer on and watch the fan on the graphics adapter. If it is sluggish or stops turning, the fan is bad, the GPU is heating up shutting down.It certainly seems you have a defective card. If you have access to another computer, you might try installing it there.W. Sieffert

Could it be under powered?

I assume you mean the computer's powersupply. If so, you need to provide more information about your computer's specs. Does your new video card have power connectors similiar to your hardrive power connector? If so, you need to plug a spare power connector into the plug.You could try removing one stick of ram to see if the video card would run. That might tell you that your pps was under powered.W. Sieffert