Hello Friends - FS9 for some reason just won't load on my HP a350n. The splash screen displays, I get some hard drive activity, then it bombs out with no error message. The same thing happens in when I start FS9 in safe mode, too. Everything else on the computer seems to work fine - FS2002 seems to work great and all of my other programs seem to work fine.Can someone offer a general procedure for identifying the source of the problem? Many thanks

Hi Rudi,This is quite often caused by a bad AFCAD file... try a search in the main forum on the subject.Hope this helps,Greg

Great suggestion, and I thank you.Are there others with suggestions as well? Thanks again everyone.

See my response in the other forum. I was under the impression you had a default FS2004 installation and couldn't get FS2004 to open.W. Sieffert

"Are there others with suggestions as well?"We'll need to know much more about your set-up first. Complete machine specs (including BIOS level and drivers), add-ons to the sim, etc.Greg

Ok here is information about the computer. It's an HP Pavilion a350nIt says it has 2 cpus but that's wrong its hyperthreaded. ******************** * System Summary * ******************** Processor: GenuineIntel Family 15 Model 2 2.8 GHz Stepping 9 (2 CPUs) Math Support: Present BIOS: A M I - 6000404 BIOS Date: 06/04/04 18:42:11 Ver: 08.00.09 BIOS Date: 06/04/04 Bus Type: PCI, ISA, USB Ports: 1 Parallel, 1 Serial Memory: 512 MB (40% Utilized) Floppy Disks: 1.44 MB Hard Disks: 149.05 GB Multimedia: Sound, Joystick, CD-ROM Video: 800 x 600 in 64K Colors, NVIDIA GeForce4 MX 440 with AGP8X Ver. 6.14< Operating System > Windows: 5.1 (Build 2600) Net Clients: Microsoft Terminal Services Microsoft Windows Network Web Client Network ******************** * System Details * ********************< OS > Windows directory: C:WINDOWS System directory: C:WINDOWSSystem32 Computer name: RUDI_HP User name: Owner Platform: 2 (Windows NT) OS Manufacturer: 0 (Microsoft) Debug kernel: No Number of processors: 2< CPU > Supports model specific register instructions: Yes Built-in APIC: Yes Cache: Unknown 80 Cache: Unknown 91 Cache: Unknown 102 Cache: no L2 cache Cache: Unknown 112 Cache: Unknown 123 Type: Original OEM processor Supports machine check exceptions: Yes Supports CMPXCHG8B instruction: Yes Supports virtual mode extensions: Yes Supports page size extensions: Yes Supports debug extensions: Yes Supports RDTSC instruction: Yes Supports physical address extensions: Yes Supports MTRR_CAP register: Yes Supports Page Global Enable bits: Yes Supports MCA_CAP register: Yes Supports CMOVcc instruction: Yes Supports MMX technology: Yes Supports Fast System Call instructions: Yes Supports Page Attribute Table: Yes Supports 35-bit Page Size Extensions: Yes Supports fast floating-point save and restore: Yes CPUID result: 1 = 0x00000f2901020809bfebfbff00004400 CPUID result: 2 = 0x665b500100000000007b704000000000< Ports > Parallel Port (LPT1) Communication Port (COM1) ********************* * Display Summary * *********************Monitor: Default MonitorVideo Chipset: NVIDIA GeForce4 MX 440 with AGP8X Ver. 6.14Resolution: 800 x 600 in 64K Colors< Device Information > Driver Version: 6.14 Technology: Raster display< Device Characteristics > Physical Width in Millimeters: 370 Physical Height in Millimeters: 296 Width in Pixels: 1280 Height in Pixels: 1024 Pixels per Horizontal Logical Inch: 96 Pixels per Vertical Logical Inch: 96 Color Bits per Pixel: 32 Color Planes per Pixel: 1 Brushes: Unlimited Pens: 4294967295 Fonts: 0 System Colors: Unlimited Relative Pixel Width: 36 Relative Pixel Height: 36 Relative Pixel Diagonal Width: 51< Clipping Capabilities > Can Clip Output to Rectangle: Yes Can Clip Output to Region: No< Raster Capabilities > Capable of Transferring Bitmaps: Yes Supports Bitmaps Larger than 64K: Yes Supports DIBs: Yes DIBs on Device Surface: Yes Flood Fills: Yes Supports Windows 2.0: Yes Stretch/Compress Bitmaps: Yes Stretch/Compress DIBs: Yes Requires Banding Support: No Palette-Based Device: No Capable of Scaling: No< Curve Capabilities > Can Draw Circles: Yes Can Draw Pie Wedges: Yes Can Draw Chord Arcs: Yes Can Draw Ellipses: Yes Can Draw Wide Borders: Yes Can Draw Styled Borders: Yes Can Draw Wide, Styled Borders: Yes Can Draw Interiors: Yes Can Draw Rounded Rectangles: Yes< Line Capabilities > Can Draw a Polyline: Yes Can Draw a Marker: Yes Can Draw a Polymarker: Yes Can Draw a Wide Line: Yes Can Draw a Styled Line: Yes Can Draw a Wide, Styled Line: Yes Can Draw Interiors: Yes< Polygonal Capabilities > Can Draw an Alternate-fill Polygon: Yes Can Draw a Rectangle: Yes Can Draw a Winding-fill Polygon: Yes Can Draw a Single Scan Line: Yes Can Draw Wide Borders: Yes Can Draw Styled Borders: Yes Can Draw Wide, Styled Borders: Yes Can Draw Interiors: Yes< Text Capabilities > Capable of Character Output Precision: Yes Capable of Stroke Output Precision: Yes Capable of Stroke Clip Precision: Yes Can Underline: Yes Can Draw Strikeouts: Yes Can Draw Raster Fonts: Yes Can Draw Vector Fonts: Yes Capable of 90-Degree Character Rotation: No Capable of Any Angle Character Rotation: No Independent X-Y Scaling: No Capable of Doubled Character for Scaling: No Integer Multiples for Scaling: No Any Multiples for Exact Scaling: No Can Draw Double-Weighted Characters: No Can Italicize: No Can Scroll using Bit-Block Transfer: No ***************************** * Memory Report - Summary * *****************************< General Information > Memory Utilization: 39% Total Physical Memory: 512 MB (536870912 Bytes) Available Physical Memory: 198 MB (207581184 Bytes) Page File Capacity: 1251 MB (1311735808 Bytes) Available Page File capacity: 1025 MB (1074790400 Bytes)< Programs and Libraries: > 32-Bit Applications SVCHOST.EXE: 3.43 MB SVCHOST.EXE: 16.6 MB SVCHOST.EXE: 1.92 MB SPOOLSV.EXE: 3.96 MB SVCHOST.EXE: 3.59 MB AVPCC.EXE: 356 KB HOTSYNC.EXE: 296 KB AVPCC.EXE: 3.07 MB CISVC.EXE: 1.96 MB EEBSVC.EXE: 2.61 MB NVSVC32.EXE: 2.43 MB NOPDB.EXE: 2.66 MB SVCHOST.EXE: 3.36 MB WDFMGR.EXE: 1.54 MB FIREFOX.EXE: 6.52 MB ITUNES.EXE: 7.47 MB STATIST.EXE: 1.93 MB TASKMGR.EXE: 140 KB NMAIN.EXE: 812 KB SI32.EXE: 1.75 MB CIDAEMON.EXE: 748 KB 16-Bit Applications 32-Bit Libraries ACROIEHELPER.DLL: 36.0 KB MSI.DLL: 2.00 MB ODBC32.DLL: 200 KB CONTEXTMENU.DLL: 400 KB WMASF.DLL: 236 KB WMVCORE.DLL: 2.27 MB SHMEDIA.DLL: 484 KB RSAENH.DLL: 140 KB AVPSHLEX.DLL: 52.0 KB WZSTUBSE.DLL: 24.0 KB URLMON.DLL: 488 KB MSOHEV.DLL: 72.0 KB MSVCP60.DLL: 388 KB THEMEUI.DLL: 452 KB WIASHEXT.DLL: 564 KB UXTHEME.DLL: 208 KB WININET.DLL: 600 KB HNETCFG.DLL: 252 KB DUSER.DLL: 272 KB SHLWAPI.DLL: 400 KB GDIPLUS.DLL: 1.57 MB BROWSEUI.DLL: 1012 KB SHDOCVW.DLL: 1.29 MB COMCTL32.DLL: 912 KB WS2HELP.DLL: 32.0 KB WS2_32.DLL: 84.0 KB MPR.DLL: 68.0 KB SAMLIB.DLL: 68.0 KB NTLANMAN.DLL: 52.0 KB NETAPI32.DLL: 312 KB NETRAP.DLL: 24.0 KB NETUI1.DLL: 240 KB NETUI0.DLL: 88.0 KB MYDOCS.DLL: 100 KB DEVMGR.DLL: 264 KB MSACM32.DRV: 32.0 KB WDMAUD.DRV: 36.0 KB WINSPOOL.DRV: 140 KB AVIFIL32.DLL: 84.0 KB STI.DLL: 72.0 KB MSVFW32.DLL: 128 KB SHGINA.DLL: 72.0 KB MFC42.DLL: 968 KB POWRPROF.DLL: 28.0 KB CFGMGR32.DLL: 28.0 KB BATMETER.DLL: 36.0 KB STOBJECT.DLL: 128 KB WEBCHECK.DLL: 260 KB PRINTUI.DLL: 520 KB WBEMPROX.DLL: 40.0 KB CABINET.DLL: 76.0 KB WBEMCOMN.DLL: 224 KB FASTPROX.DLL: 564 KB MSGINA.DLL: 968 KB USERENV.DLL: 660 KB NETSHELL.DLL: 1.57 MB SXS.DLL: 672 KB APPHELP.DLL: 124 KB DRPROV.DLL: 24.0 KB DAVCLNT.DLL: 36.0 KB MSASN1.DLL: 64.0 KB CRYPT32.DLL: 544 KB WINSTA.DLL: 60.0 KB MSIMG32.DLL: 20.0 KB IMM32.DLL: 112 KB COMDLG32.DLL: 276 KB CSCDLL.DLL: 108 KB CSCUI.DLL: 312 KB SETUPAPI.DLL: 924 KB LINKINFO.DLL: 28.0 KB NTSHRUI.DLL: 144 KB ATL.DLL: 84.0 KB WINMM.DLL: 176 KB CREDUI.DLL: 180 KB WINTRUST.DLL: 172 KB IMAGEHLP.DLL: 136 KB WMI.DLL: 16.0 KB IPHLPAPI.DLL: 92.0 KB DHCPCSVC.DLL: 108 KB ADSLDPC.DLL: 148 KB ACTIVEDS.DLL: 188 KB RTUTILS.DLL: 52.0 KB RASMAN.DLL: 68.0 KB TAPI32.DLL: 172 KB RASAPI32.DLL: 220 KB DNSAPI.DLL: 148 KB WTSAPI32.DLL: 32.0 KB WLDAP32.DLL: 176 KB SECUR32.DLL: 64.0 KB COMRES.DLL: 788 KB OLEAUT32.DLL: 556 KB OLE32.DLL: 1.14 MB SHELL32.DLL: 7.98 MB MIDIMAP.DLL: 28.0 KB MSACM32.DLL: 80.0 KB VERSION.DLL: 28.0 KB MSVCRT.DLL: 332 KB USER32.DLL: 560 KB ADVAPI32.DLL: 564 KB KERNEL32.DLL: 920 KB NTDLL.DLL: 668 KB RPCRT4.DLL: 540 KB CLBCATQ.DLL: 516 KB GDI32.DLL: 260 KB IPC.DLL: 32.0 KB MSVCIRT.DLL: 64.0 KB CONDMGR.DLL: 112 KB INSTAIDE.DLL: 144 KB SUBS30.DLL: 88.0 KB USERDATA.DLL: 128 KB VFSAPI.DLL: 104 KB USBTRANSPORT.DLL: 40.0 KB USBPORT.DLL: 28.0 KB PALMCMN.DLL: 216 KB CMDS21.DLL: 76.0 KB SYNC20.DLL: 108 KB HSLOG20.DLL: 24.0 KB PLC4.DLL: 28.0 KB PLDS4.DLL: 24.0 KB SMIME3.DLL: 104 KB NSS3.DLL: 336 KB SOFTOKN3.DLL: 360 KB SSL3.DLL: 108 KB XPCOM_COMPAT.DLL: 124 KB JS3250.DLL: 332 KB JAR50.DLL: 52.0 KB NSSCKBI.DLL: 172 KB XPCOM.DLL: 432 KB NSPR4.DLL: 152 KB JPINS32.DLL: 92.0 KB JPISHARE.DLL: 80.0 KB NPOJI600.DLL: 60.0 KB MSWSOCK.DLL: 236 KB WSHTCPIP.DLL: 32.0 KB WSOCK32.DLL: 32.0 KB MSIMTF.DLL: 152 KB MSCTF.DLL: 272 KB MLANG.DLL: 572 KB WINRNR.DLL: 28.0 KB RASADHLP.DLL: 20.0 KB DDRAW.DLL: 292 KB DSOUND.DLL: 372 KB HHCTRL.OCX: 512 KB OLEPRO32.DLL: 104 KB KSUSER.DLL: 16.0 KB QUICKTIME.QTS: 5.09 MB QUICKTIMESTREAMING.QTX: 740 KB QUICKTIMEVR.QTX: 384 KB QUICKTIMEINTERNETEXTRAS.QTX: 860 KB QUICKTIMEAUTHORING.QTX: 1.57 MB QUICKTIMECAPTURE.QTX: 292 KB QUICKTIMEEFFECTS.QTX: 504 KB QUICKTIMEIMAGE.QTX: 528 KB QUICKTIMEMUSIC.QTX: 524 KB QUICKTIMEMPEG.QTX: 424 KB QUICKTIMEESSENTIALS.QTX: 500 KB QUICKTIMEMPEG4.QTX: 480 KB QUICKTIMEMPEG4AUTHORING.QTX: 716 KB QUICKTIME3GPP.QTX: 588 KB QUICKTIMESTREAMINGAUTHORING.QTX: 304 KB QUICKTIMESTREAMINGEXTRAS.QTX: 124 KB SENSAPI.DLL: 20.0 KB DCIMAN32.DLL: 24.0 KB RICHED20.DLL: 424 KB STL_XML.DLL: 356 KB STL_OBR.DLL: 308 KB STL_IMAG.DLL: 212 KB STL_STBE.DLL: 392 KB STL_TVCS.DLL: 444 KB STL_CTRL.DLL: 1.94 MB STL_UTIL.DLL: 776 KB STL_FUNC.DLL: 256 KB STL_CBAR.DLL: 380 KB STL_TBAS.DLL: 212 KB STL_ASUP.DLL: 1.06 MB STL_SCPT.DLL: 968 KB STL_TAB.DLL: 1.64 MB STL_TDIS.DLL: 1.08 MB STL_TGRA.DLL: 1.64 MB STL_DVT.DLL: 580 KB STL_TXTW.DLL: 508 KB STL_WRKB.DLL: 328 KB STL_OFIL.DLL: 104 KB STL_DATL.DLL: 148 KB STL_DRAW.DLL: 360 KB STL_GBAS.DLL: 964 KB STL_G3D.DLL: 64.0 KB STL_PRES.DLL: 3.94 MB STL_GUTS.DLL: 80.0 KB STL_MGRA.DLL: 1.17 MB PSCRIPT5.DLL: 460 KB PS5UI.DLL: 136 KB HFPI.DLL: 24.0 KB MSCMS.DLL: 76.0 KB SHFOLDER.DLL: 32.0 KB VDMDBG.DLL: 36.0 KB UTILDLL.DLL: 40.0 KB SYMEXCPT.DLL: 156 KB GBPLUGIN.DLL: 368 KB WCPLUG.DLL: 408 KB NUPLUGIN.DLL: 372 KB CS32.DLL: 400 KB NWSPLUGIN.DLL: 892 KB SWPLUGIN.DLL: 836 KB CRYPTNET.DLL: 64.0 KB S32GUIL.DLL: 404 KB S32UTILL.DLL: 124 KB S32FATL.DLL: 108 KB S32MAILL.DLL: 32.0 KB S32NPTL.DLL: 60.0 KB S32STAT.DLL: 52.0 KB NUMISC.DLL: 44.0 KB PGNORTON.DLL: 488 KB NUABOUT.DLL: 108 KB NUSPLASH.DLL: 132 KB WOW32.DLL: 260 KB S32KRNLL.DLL: 228 KB TSAPPCMP.DLL: 64.0 KB PERFPROC.DLL: 48.0 KB ICM32.DLL: 244 KB HID.DLL: 36.0 KB DINPUT.DLL: 160 KB UNIDRVUI.DLL: 204 KB UNIDRV.DLL: 256 KB NTMARTA.DLL: 124 KB 16-Bit Libraries 32-Bit System Libraries Windows32: 17.0 MB ******************* * Input Summary * *******************< IBM Enhanced (101- or 102-key) keyboard > Sub-type: 0 Number of function keys: 12 Code page: 437 (Default) Delay: 1 Speed: 31 Layout: 00000409< MICROSOFT PS2 MOUSE > X Threshold: 6 Y Threshold: 10 Speed: 1 Number of buttons: 3 Button status: Normal ************************ * Multimedia Summary * ************************< Waveform output devices > Realtek AC97 Audio Manufacturer Id: 65535 (Unknown) Product Id: 65535 (Unknown) Version: 0.0 Product Name: Realtek AC97 Audio Formats 11.025 kHz, Mono, 8-bit: Yes 11.025 kHz, Stereo, 8-bit: Yes 11.025 kHz, Mono, 16-bit: Yes 11.025 kHz, Stereo, 16-bit: Yes 22.05 kHz, Mono, 8-bit: Yes 22.05 kHz, Stereo, 8-bit: Yes 22.05 kHz, Mono, 16-bit: Yes 22.05 kHz, Stereo, 16-bit: Yes 44.1 kHz, Mono, 8-bit: Yes 44.1 kHz, Stereo, 8-bit: Yes 44.1 kHz, Mono, 16-bit: Yes 44.1 kHz, Stereo, 16-bit: Yes Channels: 65535 Support Pitch control: No Playback rate control: No Synchronous/blocking: No Volume control: Yes Separate left and right volume control: Yes Microsoft Sound Mapper Manufacturer Id: 1 (Microsoft Corporation) Product Id: 2 (Microsoft waveform mapper) Version: 5.0 Product Name: Microsoft Sound Mapper Formats 11.025 kHz, Mono, 8-bit: Yes 11.025 kHz, Stereo, 8-bit: Yes 11.025 kHz, Mono, 16-bit: Yes 11.025 kHz, Stereo, 16-bit: Yes 22.05 kHz, Mono, 8-bit: Yes 22.05 kHz, Stereo, 8-bit: Yes 22.05 kHz, Mono, 16-bit: Yes 22.05 kHz, Stereo, 16-bit: Yes 44.1 kHz, Mono, 8-bit: Yes 44.1 kHz, Stereo, 8-bit: Yes 44.1 kHz, Mono, 16-bit: Yes 44.1 kHz, Stereo, 16-bit: Yes Channels: 2 Support Pitch control: No Playback rate control: No Synchronous/blocking: No Volume control: Yes Separate left and right volume control: Yes< Waveform input devices > Realtek AC97 Audio Manufacturer Id: 65535 (Unknown) Product Id: 65535 (Unknown) Version: 0.0 Formats 11.025 kHz, Mono, 8-bit: Yes 11.025 kHz, Stereo, 8-bit: Yes 11.025 kHz, Mono, 16-bit: Yes 11.025 kHz, Stereo, 16-bit: Yes 22.05 kHz, Mono, 8-bit: Yes 22.05 kHz, Stereo, 8-bit: Yes 22.05 kHz, Mono, 16-bit: Yes 22.05 kHz, Stereo, 16-bit: Yes 44.1 kHz, Mono, 8-bit: Yes 44.1 kHz, Stereo, 8-bit: Yes 44.1 kHz, Mono, 16-bit: Yes 44.1 kHz, Stereo, 16-bit: Yes Synchronous/blocking: Yes Channels: 65535< MIDI output devices > Microsoft GS Wavetable SW Synth Manufacturer Id: 1 (Microsoft Corporation) Product Id: 102 (Unknown) Version: 5.10 Technology MIDI hardware port: Yes Square wave synthesizer: Yes FM synthesizer: Yes Microsoft MIDI Mapper: Yes Support Volume control: Yes Separate left and right volume control: Yes Patch caching: No Microsoft MIDI Mapper Manufacturer Id: 1 (Microsoft Corporation) Product Id: 1 (Microsoft MIDI mapper) Version: 5.0 Technology MIDI hardware port: Yes Square wave synthesizer: No FM synthesizer: Yes Microsoft MIDI Mapper: Yes Support Volume control: Yes Separate left and right volume control: Yes Patch caching: No< MIDI input devices > No drivers installed or configured< Auxiliary devices > Auxiliary Mapper Not Installed< Joystick devices > Microsoft PC-joystick driver Joystick Device Id: 0 Manufacturer Id: 1699 (Unknown) Product Id: 6 (Unknown) Minimum x-position value: 0 Maximum x-position value: 65535 Minimum y-position value: 0 Maximum y-position value: 65535 Minimum z-position value: 0 Maximum z-position value: 65535 Minimum rudder position value: 0 Maximum rudder position value: 65535 Number of buttons: 14 Maximum number of buttons: 32 Number of axes: 4 Maximum number of axes: 6 Smallest polling interval (in milliseconds): 10 Largest polling interval (in milliseconds): 1000 Capabilities Has a Z axis: Yes Has a rudder axis: Yes Has a U axis: No Has a V axis: No Has point-of-view: Yes Point-of-view supports discrete values: Yes Point-of-view supports continuous degree bearings: No Movement threshold: 0 Status Current x-position: 32768 Current y-position: 31856 Current z-position: 64306 Current rudder position: 32030 Current buttons Button 1 pressed: No Button 2 pressed: No Button 3 pressed: No Button 4 pressed: No Button 5 pressed: No Button 6 pressed: No Button 7 pressed: No Button 8 pressed: No Button 9 pressed: No Button 10 pressed: No Button 11 pressed: No Button 12 pressed: No Button 13 pressed: No Button 14 pressed: No Point-of-view: -01 degrees< MCI devices > AVIVideo Description: Video for Windows Device Type: 520 (Digital Video) Can eject the media: No Can play the media: Yes Supports recording: No Can save a file: No Uses device elements: Yes Has audio output: Yes Has video output: Yes Requires an element file: Yes CDAudio Description: CD Audio Device Type: 516 (CD Audio) Can eject the media: Yes Can play the media: Yes Supports recording: No Can save a file: No Uses device elements: No Has audio output: Yes Has video output: No Requires an element file: No Sequencer Description: MIDI Sequencer Device Type: 523 (Sequencer) Can eject the media: No Can play the media: Yes Supports recording: No Can save a file: No Uses device elements: Yes Has audio output: Yes Has video output: No Requires an element file: Yes WaveAudio Description: Sound Device Type: 522 (Waveform Audio) Can eject the media: No Can play the media: Yes Supports recording: Yes Can save a file: Yes Uses device elements: Yes Has audio output: Yes Has video output: No Requires an element file: Yes MPEGVideo Description: DirectShow Device Type: 520 (Digital Video) Can eject the media: No Can play the media: Yes Supports recording: No Can save a file: No Uses device elements: Yes Has audio output: Yes Has video output: Yes Requires an element file: Yes ************************* * Network Information * *************************< Microsoft Terminal Services >< Microsoft Windows Network >< Web Client Network >

Did you do any of the troubleshooting or updating I posted in the Hardware forum?W. Sieffert

"Did you do any of the troubleshooting or updating I posted in the Hardware forum?"As well, have you sifted thru your AFCAD files to see if you have one that's causing the problem?Your sys specs look OK (though you seem to have ALOT of memory usage at idle). Greg