Bob - XP should automatically detect the drive. I would take it off of the USB hub and plug it directly into one of the USB ports on the computer as that will eliminate one possible failure point. But here's a couple of thoughts should that not work. Is the USB hub you're using USB 2.0 compliant? Or, more importantly, does your computer support USB 2.0? If the computer is less than three years old it will probably be USB 2.0 compliant but an older machine (using USB 1) will be a problem. Does the drive have an external power supply or does it get it's power from the USB port? If it's powered by the USB port be sure the port has enough capacity to run the drive as not all computers have enough power available via USB to run an external drive.If all of that's OK you should be able to get the drive recognized simply by plugging it in and turning it on.Doug

Hi Doug,Yes, it's USB 2.0 and and it has it's own power supply.Since I've never used and external drive before, perhaps I'm incorrectly expecting some indication it's working. So, how can I tell if it's actually working? When I set it up, per the very dismal instructions, I assigned 'K' as the drive letter, but I can't find any K drive.Thanks,Bob

There are a couple of places to look to see what's-what. Click on My Computer/Manage/Disk Management. That will give you a list of all the drives XP knows about. I don't know what you used to set up the drive but XP is going to assign it's own drive letter when the drive is detected. It may be that you have a conflicting drive letter or some other letter has been assigned. If you can find the drive listed, though, you can fix anything from there. Also, click on My Computer/Properties/Hardware/Device Manager and see if there are any yellow marks on anything listed under Disk Drives. What process did you use to initially set up the drive? Even though I have four of the WD externals connected I've never done anything with the WD instructions so I have no idea what they say.DougPS: The WD external drives are formatted FAT32 from the factory. Once you find the drive you may want to do a Quick Format to get it to NTFS so as to maximize the performance.