I've sent several emails to your support address the end of November and early December but have not received a reply. Therefore using the forum in hopes that management will read. I purchased PMDG 747 and 747F on 23 Nov 2008 and was double billed. Can someone at PMDG please shoot me an email at my registered email account and explain the process for reimburesment or credit. Thanks!Mudhendriver

Hi (please sign your real name to your posts, it's a forum rule),Please try an alternate email address such as Gmail or Yahoo - you will get an automated response, if you don't receive this (as was the case with your previous emails) it means we never got your message due to ISP anti-spam filters.

Hi (please sign your real name to your posts, it's a forum rule),Please try an alternate email address such as Gmail or Yahoo - you will get an automated response, if you don't receive this (as was the case with your previous emails) it means we never got your message due to ISP anti-spam filters.

RyanThanks for the quick reply and my apologies for not signing off correctly. I sent the emails from my yahoo address (the only one I have) to your tech support email (I did not see a customer service support address). Can I send the purchase information to you directly (product ID number/SKU etc) or a member of the team vice wading through autoreply bin?Rich Perry