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Key not recognized

Featured Replies

I followed instructions to update to ASE from ASA with SP1 and installation completed. Now when starting ASA (with ASE upgrade) my key entry is not recognized. I have checked and checked and can find no error in my key entry.After giving up on ASE, I tried to completely uninstall ASA/ASE from my computer and start over. After the uninstall completed, Active Sky is still there (though probably corrupted) and a reinstall does not work.Now I am completely without Active Sky. What can be done?

Art

I followed instructions to update to ASE from ASA with SP1 and installation completed. Now when starting ASA (with ASE upgrade) my key entry is not recognized. I have checked and checked and can find no error in my key entry.After giving up on ASE, I tried to completely uninstall ASA/ASE from my computer and start over. After the uninstall completed, Active Sky is still there (though probably corrupted) and a reinstall does not work.Now I am completely without Active Sky. What can be done?
Same problem here.

"A good landing is one you can walk away from. An excellent landing is one you can taxi away from."

 

Bill in Colorado:

Retired

Comm: ASEL/AMEL/Instrument

CFI: ASEL/AMEL/Instrument

Guys,I need to step out for a few hours, but I'll return to this and we'll take a look at one user at a time.

Guys,I need to step out for a few hours, but I'll return to this and we'll take a look at one user at a time.
I found my problem....I was using the old ASA shortcut icon to start the program. There is a new ASE icon that I didn't notice on my desktop unitl now. When I used it, the program started without a hitch. Boy, do I feel stupid sometimes.. this is one of those times.

"A good landing is one you can walk away from. An excellent landing is one you can taxi away from."

 

Bill in Colorado:

Retired

Comm: ASEL/AMEL/Instrument

CFI: ASEL/AMEL/Instrument

Guys,This has been the most common issue all day long so don't feel bad! Art make sure you are using the new ASE icon and not the old ASA icon.

  • Author

Issue resolved. Thanks. Working like a charm.

Art

I too was going to post the question regarding my key not working after several attempts at entering it and not getting anywhere. (I hadn't noticed the new ASE icon either.) Thankfully I found this thread and saved my embarrassment. :( I hope ASE has sorted the old "TAT / negative altitude clouds" problem, which was the only problem I was getting with ASA. So I'm really looking forward to using ASE.Great product and great customer support - keep it up.Chris (Beez Neez) Sessions

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