Hi. For the past few hours I have been trying at various intervals to submit a product support ticket through the portal on the main website, but when I click "submit," the screen just hangs for ages. After a very long time I gate an error message saying the page is not accessible. Are there server problems at the moment, and if so, any idea when I might be able to complete my request?

Philip - I'm not aware of an issue like this - were you able to get through yet?

Phillip,I had a similar problem when submitting a ticket to the re-download section a couple of days ago. It took me about five attempts to actually get it submitted and it took ages. I thought it was my internet connection so in a way I am glad someone else has had the same issues.Ryan, if you remember I submitted the ticket regarding the 747 400X and you replied via email. I didn't mention the problems as I thought it was me. It may be an issue your end. Interesting to see if others have experienced the same problem.